At Billyard Insurance Group Courtice we are looking for a highly-motivated RIBO-licensed Customer Service Representative to join our team. We are a full-service brokerage that offers auto, home, business, commercial, and life insurance from a network of trusted insurance partners. it's about building connections, providing exceptional service, and empowering our clients to secure their futures. Training & Support - We're serious about supporting you. Whether it's new tech, mentorship, or on-the-job-training, BIG's head office has everything you need to get growing. Work from office (some remote/hybrid possible). Frequently communicate with customers via phone, email and other social media platforms. Must have RIBO license in good standing. Minimum of 2 years experience in Customer Service roles in a brokerage environment. 2 years experience with power broker, Applied and insurance company portals. Must be from Durham area to be able to come to the Courtice office. A strong desire to educate and build solid relationships with clients. #