The Department of Finance has the mandate to provide leadership and direction to the public service in all areas of finance and human resource management. This mandate includes negotiating major financial arrangements with the federal government, providing analysis and advice to the Financial Management Board, and ensuring that financial and information resources are managed effectively, efficiently and economically. This mandate also includes the recruitment and retention of a competent public service that is representative of the people it serves andthe development of programs and services that effectively serve the human resource needs of the public service.

Job Information

The Client IT Service Analyst is one of several Client IT Service Analysts responsible to provide rapid response remote technical support to all workstation and network users within the Technology Service Centre (TSC) mandate across all Government of the Northwest Territories (GNWT) departments, boards, and agencies in all regions.

The Client IT Service Analyst is the first point of contact for the GNWT, and they are responsible for returning the client's operational condition as quickly as possible. They must decide at that moment how to best resolve the issue and follow through in a professional and positive manner.

Typically, the above qualifications would be attained by:

A bachelor's degree in computer science or information systems with one year of related experience in the IT industry.

GNWT Inquiries

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

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