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Planning and Performance Management Specialist

Indigo
Toronto, ON
Entry Level

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. We are Canada's Cultural Department Store We seek to ignite creativity and innovation every day We give back to the communities in which we operate The Specialist, Talent Management is responsible for managing day-to-day talent programs and initiatives across learning and talent processes, including people enablement digital platforms at Indigo. The incumbent will collaborate with various stakeholders to gather and assess quantitative and qualitative data for the Talent Strategy team to help measure the effectiveness and efficiency of programs and processes. KEY PERFORMANCE INDICATORS ~ Internal & External Training Compliance ~ Design and develop talent resources, tools, and training materials, including e-learning to support business-specific and enterprise-wide initiatives Create and oversee administration and analysis of level 1 and 2 learning evaluations. Leverage enhancements in technology to enhance learning and talent processes to improve administration, reporting, and user experience Collect, monitor and analyze learning and talent data to identify trends and provide recommendations to support continuous improvement complete preliminary intake and needs analysis Contribute to the preparation of learning and talent program summary materials, including analysis, dashboards, PowerPoint presentations, and other supporting material Data-driven Project/program management Home Office Bachelor's degree in Human Resources, working towards CHRP designation, or relevant work experience ~3 – 5 years of experience developing learning content ~ Competent with Microsoft Office suite of tools – must include expert level in Excel ~ Excellent communication and organizational skills, including project and time management ~ Experience creating and publishing e-learning and/or other digital content Knowledge and application of adult learning principles including ADDIE End-to-end program management in at least one area: learning and development, performance management, employee engagement, and/or succession planning At Indigo, we are committed to our communities, our customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.