JOB SUMMARY

The Property Manager is responsible for all aspects of the management of Toro Group's Property Portfolio. They report directly to the Senior Vice-President at Toro Aluminum and works closely with senior management as well the purchasing and accounting departments, outside vendors and tenants.

DIRECT AND/OR INDIRECT REPORTS

None.

MAJOR RESPONSIBILITIES/ACCOUNTABILITIES

Management/Supervision/Leadership

· Oversee all internal or 3rd party service or trades ensuring work is completed to standards and on time.

Health and Safety

· Identify and address all safety issues, through regular inspection and regular maintenance.
· Ensure all 3rd party trades or internal service technicians perform work in a safe manner.

Financial and/or Budget:
· Accomplishes financial objectives by collecting rents, facilitating approval process for bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action

Technical/Function

· Maintains all property records, actions, etc. in the Yardi system

Internal/External Customer Service

· Address tenant questions, complaints, violations, and problems

Administration

· Oversee, maintain, and inspect all designated buildings and properties
· Property Acquisitions & Leases - administrative communication with ownership, vendors, real estate brokers and agents, insurance, legal and accounting
· Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, and completing repairs, planning renovations, contracting with landscaping and snow removal services
· Tenants (3rd party) - legal processes for screening a tenant, initiating, and terminating leases, handling security deposits, rent collection, renewals, safety compliance, customer service, repairs & maintenance, complying with all relevant laws, codes, and company policies
· Other duties as required

EDUCATION AND QUALIFICATIONS

· CPM - Certified Property Manager designation
· Bachelor's degree or equivalent experience preferred

EXPERIENCE

· 10 - 15 years' experience in property management
· 5-10 years' management experience a plus
· Experience working as a Property Manager in a private company whose primary business is NOT property management

SKILLS

· Intermediate experience with Yardi Breeze property management software is a must
· Exceptional interpersonal and Customer Service skills, especially the ability to leverage knowledge and experience to influence and attain desired outcomes
· Working knowledge of property regulations
· Professionalism, common sense and good judgement
· Act at all times with discretion, confidentiality, diplomacy and strong listening skills
· Excellent oral and written communication skills
· High level of organization and attention to detail
· Proficiency in Microsoft Office

DEMONSTRATE COMPANY VALUES

· Do what you say - act with integrity so our customers and internal partners trust us to deliver results
· Get it done - find solutions to ensure the job gets done right
· Be better every day - take pride and be passionate about improving our business, safety, and quality and strive to be the best
· Think big picture - think long-term, be strategic and have a vision. Your investment in our business, is critical to our success.
· Build strong relationships - value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.

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