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Bilingual Senior Manager (Spanish), Treasury and Payments Solutions, GTB - Toronto, ON

Scotiabank
Toronto, ON
Management

Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of Scotiabank's Global Transaction Banking (GTB) team by promoting and delivering client-centric cash management solutions. In partnership with client relationship teams, the senior manager provides expert advice directly to corporate/commercial clients by leading journey mapping sessions and/or deep dive sessions. The sessions lead to cash management product recommendations or customization to help drive client primacy. What You'll Do:

  • Being an advisor, expert and thought leader to our commercial/corporate client base
  • Drive a customer focused culture to deepen client relationships by leveraging various teams, systems and knowledge
  • Build deep understanding of Scotia's core cash management product solutions to ensure effective knowledge delivery, idea generation, and solutioning to clients
  • Support business development efforts by assisting with Request For Information (RFI) & Request For Proposal (RFP) responses as well as sales pitch presentations
  • Lead client journey mapping sessions focused on understanding the client operations and needs
  • Provide trends and best practices advice in helping clients transform and automate their treasury and cash management functions using Scotiabank products & services
  • Collaborate cross-functionally with internal teams (sales, product, digital payments, operations, and technology) to deliver client solutions and enhance client experiences
  • Act as voice of the client to inform product roadmaps
  • Consistently engage with sales teams to educate and apprise them on key client wins and the application of products to those clients

What You'll Bring:

  • 7 years of experience in cash management with an emphasis on Enterprise Resource Planning (ERP) & Treasury Management Software (TMS) integrations
  • Fluent in Spanish (both written and spoken) is necessary in order to delivery virtual client engagements in the bank's LATAM markets
  • Ability to clearly communicate and influence clients and partners while maintaining strong relationships
  • High-level understanding of technical architecture of banking services
  • Have an intrinsic curiosity about how various industries use banking services
  • High-level understanding of host-to-host connectivity including Application Program Interface (API)
  • Ability to provide industry-leading advice to clients and partners to help inform strategic decisions
  • An analytic mind ready to think outside of the box and identify innovative ways to support our clients
  • Passionately curious and motivated to understand client relationships, areas for growth, efficiencies and making practical, meaningful suggestions to simplify and improve their operations

Interested?If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture. What's in it for you?Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.#LI-HybridLocation(s): Canada : Ontario : TorontoScotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.#J-18808-Ljbffr