Première Moisson manufactures and sells bakery, patisserie and charcuterie products using an artisanal approach and wholesome ingredients. We employ over 1,200 people and have more than 20 bakeries in Quebec and Ontario. We are currently looking for a Customer Service Team Leader to join our group. Permanent - Full time Ongoing training Employee and Family Assistance Plan - regular full-time employee Monitor and control the personnel and activities of the section. Manage section inventory and cash register. Maximize team and sales performance. Ensure the application of product marketing, quality, hygiene and sanitation standards by staff in his/her section. Supervise the work of his team and carry out customer service tasks, including cash register. One year's experience in a similar or customer service-related position Relevant knowledge of sales and customer service techniques Ability to manage a team of employees Fluency in spoken and written French Fluency in spoken English (asset)