Senior Advisor, Business & Technology Governance page is loaded Senior Advisor, Business & Technology Governance Apply locations Montreal time type Full time posted on Posted 8 Days Ago job requisition id R3749 ABOUT US We're one of Canada's largest pension investment managers, with CAD $ 2 43.7 billion of net assets as at March 31, 202 3 . We invest funds for thepension plans of thefederalpublicservice, the Canadian Forces, theRoyal Canadian Mounted Police andthe ReserveForce. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong. Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world's top companies. We advocate for our employees to speak-up, learn, experiment, share, and be part of an inclusive work environment where diversity is embraced. We're seeking a Senior Advisor, Business & Technology Governance, who will be reporting to the Director, Business & Technology Governance and who will be responsible for helping to support them in managing the Technology, Data and Operations (TDO) group's managed services governance framework in compliance with best practices. As a Senior Advisor, Business & Technology Governance, you'll: Monitor the implementation of the governance framework for TDO managed services agreements and improve the guidelines. Play a leadership role in preparing and challenging facilitating and leading managed services governance committees with key suppliers. Ensure financial and non-financial aspects of the contracts including SLAs are aligned with TDO's expectations and managed effectively on a continuous basis to meet the benefits of the agreement. Identify, document, and resolve any risks, issues, ambiguities, or conflicts arising from the implementation, management, and operationalization of the managed services. Support the team for other governance activities that have an impact on managed services agreements such as access management and internal controls. Review and monitor, in collaboration with TDO stakeholder owners, the SaaS agreements in terms of governance model, SLAs and quality of service received. A minimum of seven (7) to ten (10) years of experience in the managed services or outsourcing governance in a technology function or related experience. Post-secondary education in Business Administration, Commerce or Financial Management, or an equivalent program. Attention to detail and rigorous approach to research, analysis, and documentation. Ability to connect and manage links among multiple projects and anticipate the impact of the project's outcome for all concerned. Well-developed conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery. English and French ( frequent interactions in English with PSP employees based in our offices in Hong Kong, London and New York, and interactions in French with employees in our local offices in Montreal and Ottawa ) We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business strategies and priorities. Unlimited access to virtual healthcare services and wellness programs Competitive pension plans Vacation days available on day one with additional days on milestone service anniversaries, and summer Friday afternoons off Inclusive paid parental leave policy: up to 26 weeks for primary caregivers, 5 weeks for secondary caregivers ~ A hybrid work model with a mix of in-office and remote days *At PSP, we aim to provide an inclusive workplace where we leverage diversity and where everyone feels valued, safe, respected and empowered to grow.