Come Build a Better Financial Future for all Canadians

At Neo, we're building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn's Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada's top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork : We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with.

Ownership : We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity : We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

Our Financial Crimes team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. They're motivated leaders who want to make things better, simpler, and stronger. The Senior Specialist, Financial Crimes is dedicated to the prevention, detection and reporting of financial crime activity to protect Neo and its customers. Make your mark with transformative products and technologies, alongside some of Canada's most successful leaders and tech minds.

What you'll be doing

• Help our crime fighting team to by playing a key role in catching bad guys and exploring creative ways to safeguard our customers
• You will be part of a functional workstream responsible for in-depth reviews to identify complex financial crime activity across multiple product lines
• Participate in the collection of evidence and information to be used for multiple purposes including incident reports, regulatory reporting, management information, and process improvements
• Provide insights to the Fraud Management to inform Fraud strategy, ensuring key controls are effective
• Foster a collaborative environment with internal stakeholders as required, to ensure issues affecting Neo and our customers are escalated and resolved

What we are looking for

• You have 2+ years working in a Fraud-related role - this could be insurance, banking, insurtech, fintech, law enforcement, or other fields
• You're capable of visually identifying and communicating patterns that do not fit known event patterns
• You like to role play, putting yourself in the shoes of criminals and trying to think as they do so you can better defend against them
• Experience with SQL and data analysis is an asset
• You are highly analytical, have strong attention to detail and a proven ability to tackle complex problems

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo .

Apply with Us

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

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