Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Summary of Position
Teladoc Health Canada supports patients through several service areas, including general telehealth services, expert medical services, and mental health services as well as by bringing support to hospitals and health systems (HHS). We have growing needs across the country, increasingly partnering provincially to offer publicly funded services in an integrated manner. We are currently focused on further building up our multidisciplinary care teams in BC. Clinical engagement, quality, patient safety and innovation are crucial pillars to our overall mission towards the evolution of impactful, connected healthcare.Nurse Practitioners (NPs) will primarily focus on supporting patients presenting to Teladoc Health's platforms. In this engaging & dynamic environment, you will be relied upon to simultaneously manage both scheduled & on demand consults, primarily virtually with some in-person follow ups as required.All healthcare providers have a shared responsibility for matters pertaining to clinical quality and patient safety (including cultural safety), clinician wellness and health equity (bringing attention to issues faced by rural Canadians and underserved populations, particularly indigenous communities).Relocation Assistance: Are you interested in relocating to the province of BC? If so, please reach out for all the details.
Essential Duties and Responsibilities
Diagnose and treat patients presenting to Teladoc Health's platforms
Manage both scheduled & on demand consults, primarily virtually with some in-person consults & follow ups as well
Escalate cases as required to designated shift leader and/or medical leadership team
Participate in huddles and handover sessions at start and end of shifts, as needed
Collaborate closely with medical, nursing and management teams internally and externally
Support ongoing needs of patients via coordination of necessary care with virtual and local teams
Advance relationship-based culture within our comprehensive care teams (physicians, nurses, allied health, managers)
Support team members across programs via other duties, as reasonably requested
A desire to evolve the landscape of future healthcare – Teladoc Health's culture values quality, innovation & accessibility!
History of strong clinical performance
A desire to serve as an ambassador regarding the clinical importance of virtual care
Those who are passionate regarding the delivery of high-quality and safe medical care
Proficiency with Electronic Medical Records and computer-based applications
Qualifications Expected for Position
Graduate training (Masters) as nurse practitioner (NP), with primary care focus
1+ year(s) of direct clinical experience as independent NP
Current and unrestricted registration as a Nurse Practitioner in Canada (in good standing) - Must be registered with BCCNM, fully licensed as an NP in BC
Experience and demonstrated success working with diverse primary care clinical team members
Experience working in the digital health sector preferred
Must be currently residing in BC province
Must be currently in a BC physical practice: Affiliated with a UPCC, walk-in, and/or working at a primary care clinic, with the majority of your direct patient care being provided on an annual basis at a physical clinic(s)
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at [email protected]
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