Development Operations Engineer (Dev Ops Engineer)

Job Category : Customer Service

Requisition Number : DEVOP001479

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• Posted : April 5, 2024
• Full-Time

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Description

JOB TITLE: Development Operations Engineer (Dev Ops Engineer)

Why you should come work with the Romet Team:

• We offer market competitive salaries
• 100% company paid benefits
• Training opportunities
• Social events, a great team and more!

ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing best-in-class technologies to meet our customers' needs now and 20 years from now. Our technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality, accuracy, and safety requirements. We will continue developing innovative technologies within the natural gas industry, promoting efficient, sustainable, and cost-effective energy solutions.

Romet is a collaborative organization where talent is combined with experience to drive our business toward success. This is made possible by the work ethic, creativity and passion of our team members and their continued commitment to delivering customer satisfaction. Our team is truly diverse with different areas of expertise and backgrounds, all guided by a team of experienced and innovative leaders. Romet has been recognized as a Platinum winner for Best Managed Companies in Canada for seven consecutive years.

We are currently looking for a Dev Ops Engineer to join our busy and growing manufacturing company. The successful candidate will be engaged in elevating the department and company to the next level. The incumbent will be forward looking and thrive in a culture of continuous improvement.

For the right person this is an exciting opportunity to be developed and invested in to fill an important role within the Customer Experience team. We are looking for a highly motivated, focused, and outgoing person who wants to springboard their career with a thriving manufacturing company. You will be provided the coaching and training needed throughout the onboarding and orientation process that will build from your base of skills acquired from your past experiences.

You will learn our business during your training with our experts in Customer Experience, Production Development, Engineering, and Operations.

If you are excited at the prospect of joining an award winning, high growth, technically relevant organization this may be the opportunity you.

GENERAL ACCOUNTABILITY:

Reporting directly to the Customer Experience Manager, the DevOps Engineer (Development Operations Engineer) will be responsible for supporting deployment product updates, identifying production issues, and implementing integrations that meet our customers' needs. The DevOps Engineer will utilize software engineering combined with Ruby or Python and will work with developers and engineers to ensure that software development follows established processes and works as intended. The DevOps Engineer will also help plan projects and be involved in project management decisions. This position does not have any direct reports.

Key Job Responsibilities and Accountabilities:

• Deploy updates and fixes and provide Level 2 technical support.
• Build tools to reduce occurrence of errors and improve customer experience.
• Develop software to integrate with internal back-end systems.
• Perform root cause analysis of production errors and resolve technical issues.
• Develop scripts to automate visualization.
• Design procedures for system troubleshooting and maintenance.
• Interact and engage with SysOps Admin (System Operations Administrator) to successfully resolve issues pertaining to any Romet software and enterprise solutions.
• Bridge the gap between engineering and Sys Ops Admin
• All other projects as assigned.

Skills and Qualifications:

• Proficiency with Git and GitHub workflows
• Good knowledge of Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit
• High attention to detail and persistence in resolving issues and discrepancies.
• Strong time management and organization skills
• Excellent self-motivation skills, problem solving, and decision-making skills.
• Advanced communication, people skills, and ability to work in a team environment is essential.
• Ability to work independently.
• Understanding of database technologies (i.e. MySQL/PostgreSQL, and MongoDB/DynamoDB)
• Strong problem solving and Root Cause Analysis

Educational/Experience Requirements:

• Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
• Minimum 3 years experience in developing/engineering applications for a large company.
• Prior experience as a DevOps Engineer or in a similar software engineering role, AWS Professional, or Associate Certifications preferred.
• Experience with IoT infrastructure, technologies, and protocols such as MQTT, TCP/IP, and
• Experience in scalability, fault-tolerance, benchmark, and performance tuning of IoT platforms.
• Experience with deployment automation in Amazon Web Services (AWS)

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