POSITION SUMMARY:
The Shift Manager supervises the operations of a shift to ensure that food safety, product preparation, cleanliness
and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional
customer service is a major component of this position. Various partnership discounts are now available. We are
looking to fill this position immediately
TASKS AND RESPONSIBILITIES include but are not limited to:
1. Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
2. Demonstrates a complete understanding of menu items and explains them to guests accurately.
3. Uses Point of Sale system/cash register (cashier) to record the order and compute the amount of the bill.
Collects payment from guests and makes change.
4. Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
5. Prepares food neatly, according to formula, and in a timely manner.
6. Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
7. Understands and adheres to proper food handling, safety and sanitation standards during food preparation,
service and clean up.
8. Cleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the
Wash, Rinse, and Sanitize method of cleaning.
9. Understands and adheres to all quality standards, formulas and procedures as outlined in the Subway
Operations Manual: Daily Procedures.
10. Maintains a professional appearance and grooming standards as outlined in the Subway Operations
Manual: Daily Procedures.
11. Trains newer or less experienced Sandwich Artists in their tasks and responsibilities.
12. Practices inventory control standards.
13. Inspects equipment and storage facilities throughout a shift to ensure that equipment is in proper working
order.
14. Schedules and supervises staff as needed.
15. Performs light paperwork duties as assigned.
16. Completes University of Subway courses as directed.