Technical Documentation Assistant

Why APG-Neuros?
For over 20 years, APG-Neuros has been driving innovation in wastewater treatment, growing from a small Canadian startup into an internationally recognized manufacturer of high-speed turbo blowers and advanced aeration solutions. Our success is built on the talent, passion, and expertise of our people. As we continue to grow, we're looking for individuals who want to make an impact and help shape the future of sustainable infrastructure.
APG-Neuros' headquarters is located in Blainville, Canada, and its manufacturing and testing facility is located in Plattsburgh, New York, USA.
Our Benefits:

• Competitive Salary & Annual Reviews
• Comprehensive Health & Dental Benefits
• RRSP with employer's contribution
• Telemedicine Program
• Professional Development & Training Opportunities
• Career Growth Opportunities
• Free On-Site Parking
• Social Committee Activities & Employee Events
• Collaborative, Respectful & Supportive Work Environment

Technical Documentation Assistant

Manage technical documentation activities, including the preparation of submittals, O&M manuals, and other project-related documents, while maintaining an accurate and up-to-date technical library. Support the implementation and continuous improvement of automated documentation systems and ERP/MRP solutions, assisting with system administration and user support. Oversee the company's IT systems and serve as the primary liaison with external IT service providers to ensure efficient, secure, and reliable operations.

Duties/Responsibilities

• Prepare the submittal and Operation & Maintenance (O&M) manuals in time as requested by project management.
• Support Project Management by providing technical documents as required.
• Maintain, organize, and regularly update the company's technical document library to ensure accuracy, accessibility, and compliance with company standards.
• Support the administration and optimization of the company's ERP/MRP systems under the guidance of management.
• Provide system oversight, user support, and troubleshooting assistance related to ERP/MRP and document management systems.

Required Skills/Abilities

• Experience preparing and managing technical documentation, including submittals, O&M manuals, and project documentation.
• Experience supporting ERP/MRP systems in a manufacturing environment.
• Knowledge of document control, records management, and documentation best practices.
• Strong proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Excellent written and verbal communication skills in English and French.
• Ability to quickly understand complex products, systems, and manufacturing processes.
• Strong organizational, multitasking, and time management skills with excellent attention to detail.
• Proven problem-solving skills, with the ability to anticipate issues and implement effective solutions.