Shift Supervisor Tim Hortons Victoria Airport

- $28.00 / hour - Full Time Availability - Employee Meal Plan - Dental, Vision, Prescription, Medical Benefits for Full-Time Employees - Free Employee Parking SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons Come join us as a Shift Supervisor at Tim Hortons located in Victoria International Airport, Sidney B.C.! Responsibilities as a Shift Supervisor includes: - Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. - Understand that our guest is our priority. - Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis. - Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards. - Communicate and clarify major job duties, priorities, and expectations to team members - Provide support, direction, and encouragement in helping the team succeed in delivering business goals. - Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly - Assist team members in developing the skills and abilities necessary for improved performance. - Ensure that products are of the highest quality. - Responsibility for overseeing cash duties. - Ensuring that temperature logs are completed accurately and in a timely manner. Qualifications and Experience - Minimum of 12 months experience within a busy restaurant/hotel environment. - Excellent interpersonal skills and ability to interact with and motivate team members. - Excellent communication and organizational skills. - Ability to read, interpret, and articulate instructions using clear and direct language. - Able to work as part of a team within a fast paced food service environment. - Supervisory experience required. - Cash handling experience required. Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.