IT Support Systems Administrator Enhancing Security and User Support

Join our team as an IT Support Administrator, responsible for managing systems and fostering security. This in-person role emphasizes cloud-based administration and exceptional end-user support in a Microsoft environment. As an IT Support Administrator, you'll be essential in optimizing and managing Microsoft 365 services while handling technical support tasks for hardware and software. With 2-4 years of relevant experience, you will focus on user access governance and endpoint security, ensuring operational efficiency. Your proactive approach will be key in collaborating with teams to implement new technological solutions. Key Responsibilities: • Optimize Microsoft Entra ID for user lifecycle management • Troubleshoot hardware and software issues for users • Engage in incident response and security management • Maintain comprehensive documentation for IT processes • Conduct regular security vulnerability assessments Requirements: • Bachelor's degree in Information Technology • 2-4 years of IT support experience • Knowledge of Microsoft Intune and O365 • Familiarity with Windows and Mac operating systems • Excellent communication skills and teamwork Empower our tech infrastructure by applying your talents in a supportive and collaborative setting.