We're seeking an exceptional individual to join our team as a Divisional Lead. This multi-faceted position offers an exciting array of responsibilities, providing the opportunity to showcase your talents in quoting, scheduling, administration, customer service, inside sales, and operational oversight.

Key Responsibilities:

Act as the Point-Person for Your Division :Serve as the central point of contact and leader for your division, ensuring smooth communication and coordination among team members and customers. Foster a collaborative and cohesive working environment that drives productivity and success.
Masterful Utilization of Internal Systems : Seamlessly navigates internal systems to efficiently manage daily tasks, quoting, scheduling, and customer information tracking. Monitor division performance with precision and foresight.
Exceptional Customer Engagement : Interact with customers via phone and email, delivering unparalleled service and expert guidance. Manage job requests with finesse through effective communication channels.
Meticulous Quoting and Scheduling : Demonstrate meticulous attention to detail in executing precise quoting and scheduling of jobs. Prepare, review, and edit quotations to exceed customer expectations.
Proactive Problem-Solving : Utilize your problem-solving prowess to optimize staffing levels and ensure seamless operations. Collaborate with cross-functional teams to refine schedules and plans.
Manage Work Order Reports : Oversee and manage Work Order reports on a weekly basis, ensuring that information is relevant and up to date. Analyze data to identify trends and opportunities for improvement.
Salesforce Proficiency : Input and maintain customer data in Salesforce (CRM), leveraging its capabilities to enhance customer relationships and streamline processes.
Dynamic Inside Sales Support : Identify up-sell opportunities and provide exceptional inside sales support. Generate outbound calls to prospective customers with confidence and finesse.

Requirements:

Exceptional Time Management : Excel in a fast-paced environment with strong multitasking and prioritization skills.
Self-motivated Team Player : Thrive both independently and as part of a collaborative team, demonstrating initiative and reliability.
Keen Attention to Detail : Maintain meticulous accuracy in all tasks, with a commitment to excellence.
Superior Communication Skills : Communicate effectively both verbally and in writing, fostering strong relationships with customers and colleagues alike.
Technological Proficiency : Possess basic computer knowledge, with proficiency in Google Suites and Microsoft Office. Knowledge of Salesforce (CRM) is a distinct advantage.
Ability to Identify, Plan, Organize, and Prioritize : Demonstrate the capability to identify key tasks, plan and organize them efficiently, and prioritize effectively to meet deadlines in a timely manner.

Why Join Us:

Embark on a rewarding journey where your dedication and skills contribute to a vibrant and collaborative work environment. Join a team that values excellence, innovation, and growth.

Our employment offers:

Benefits
RRSP matching
Long term disability

Required education: High school or Equivalent

Job Location: Toronto, Ontario

Job Type: Full-time

Work remotely: No

Job Type: Full-time

Pay: $22.00-$27.00 per hour

Benefits:
Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Store discount
Vision care
Schedule:
8 hour shift

Experience:
SCHEDULER/QUOTER: 1 year (preferred)

Work Location: In person