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Pay: $20.00-$23.00 per hour depending on experience

Computer Hardware Technician

We are seeking a full time candidate to join our rapidly growing team as a Computer Hardware Field Technician, in a fast-paced environment within the Mississauga area. You must have experience in Computer Hardware Repairs and Installations.

Position Summary:

Provide end user with hardware and software support, onsite and offsite, with effective solutions in a timely manner.

Responsibilities:

Communicate remotely and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Reproduce, diagnose and resolve technical problems encountered by users
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a "problems and solutions" log for use by other technical support analysts
Install, diagnose, maintain, build and upgrade all PC hardware equipment
Configure computer networks, router, internet, firewalls and network cabling
Install, diagnose, repair and maintain laser printers, scanners and other equipment (peripherals)

Required Skills:

Passion for technology and assisting customers
Strong customer service skills
Ability to problem solve and trouble-shoot
Able to communicate well over the phone
Must work well independently, remotely and in a team environment
Ability to work well under pressure with tight timelines in a fast-paced environment
Willingness and ability to continue to upgrade professional skills
Must be fluent in the English language (verbal, written and comprehension)
Able to work on-call rotational shifts

Required Qualifications:

College Diploma or University Degree in Computers or
Minimum of 4 years equivalent working experience as a Computer Repair and Installation Technician
Good knowledge of computers is necessary
A driver's license, reliable vehicle and clean driving record is a must as this role requires travelling to customer's site

Work Remotely

No

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:
Casual dress
Dental care
Extended health care
On-site parking
Flexible language requirement:
French not required
Schedule:
8 hour shift
Monday to Friday
On call
Weekends as needed

Education:
AEC / DEP or Skilled Trade Certificate (preferred)

Licence/Certification:
G driver's license (required)

Work Location: In person