A thriving and modern start-up dental practice is seeking a highly motivated and experienced Office Manager/Receptionist to join our close-knit team. Located in Surrey, the office is designed with the latest dental technology in a bright and inviting space, offering a comprehensive suite of services from general dentistry to specialized treatments. You will be an integral part of a dedicated team that includes one dentist, one hygienist and two dental assistants, all committed to providing exceptional patient care and ensuring a smooth, efficient experience for everyone who walks through their doors.

Receptionist/ Office Manager/ Treatment Coordinator:
Serve as the first point of contact for patients, providing outstanding customer service.
Manage front desk operations, including warmly greeting patients and assisting with check-in procedures.
Schedule, confirm, and manage patient appointments using Tracker dental software.
Maintain accurate patient records in electronic medical records systems.
Handle all incoming phone calls, answer inquiries, and direct calls appropriately.
Process patient payments and manage billing inquiries.
Ensure the front desk area remains organized, tidy, and welcoming for all patients.
Collaborate effectively with dental staff to ensure seamless patient flow and communication.
Manage staff schedules.
Schedule
Total hour per week expected: 32 hours (4 days per week)
Office Hours: The office is open on Tuesdays, Thursdays, and Fridays.
Admin Days: Mondays and Wednesdays are dedicated to administrative tasks.
Weekend Availability: 1-2 Saturdays per month.
Daily Hours: Usually 10:00 AM - 6:00 PM or 11:00 AM - 7:00 PM.
Wage and Compensation
Rate of Pay: $30 - $34 per hour. The rate within this range will be determined based on the candidate's experience and skills.
Employee Benefits: Comprehensive dental coverage is provided.
Requirements
Minimum of 2 years of experience in dental office administration, preferably office management positions.
Proficiency in Tracker dental software is essential.
Demonstrated ability to manage Accounts Receivable (A/R).
Familiarity with medical terminology, particularly related to dentistry and healthcare.
Excellent communication skills, both verbal and written.
Ability to multitask efficiently while maintaining a high level of attention to detail.
A positive attitude and a strong commitment to providing outstanding patient care.