Who We're Looking For:

• A hands-on and results-driven leader to oversee daily operations of our Vehicle Logistics Center (VLC).

• Proven track record in driving operational excellence , maximizing profitability, and ensuring exceptional customer satisfaction within automotive remarketing.

• Role will focus on maintaining high operational standards , implementing process improvements , and fostering a positive work environment .

What We Offer:

• Competitive pay

• Employer-paid Medical, Dental, and Vision benefits

• Immediately vested RRSP with company match

• Paid Vacation, Personal, Float, and Sick (Care) Time

• Employer-paid short-term disability, life insurance, and AD&D

• Robust Employee Assistance Program

• Paid day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.

• Company culture of internal promotions, diverse career paths, and meaningful advancement.

You Are:

• A Leader: Provide visible and active leadership at the VLC, including daily staff interactions and performance monitoring.

• Operationally Excellent: Drive continuous improvement through best practices and addressing inefficiencies.

• Customer-Centric: Ensure customer satisfaction and service quality while meeting profitability and financial goals.

• A Change Agent: Lead the implementation of new initiatives and processes, ensuring smooth adoption and minimal disruption.

You Will:

• VLC Performance Oversight: Ensure optimal performance, focusing on profitability, operational efficiency, customer satisfaction, and adherence to company standards.

• On-Site Leadership: Provide visible leadership, offer feedback, and foster a positive work environment.

• Operational Excellence: Implement best practices in vehicle inspections, logistics, arbitrations, and customer support to improve operations.

• Change Management: Lead and facilitate adoption of new initiatives, ensuring clear communication and minimal operational disruption.

• Relationship Management: Build positive relationships with VLC staff, internal teams (e.g., finance, HR, IT), and external vendors/partners.

Must-Haves:

• Bachelor's degree or equivalent experience.

• 3+ years of hands-on operational leadership experience in automotive or a related field.

• Strong understanding of vehicle inspections, logistics, and customer support processes.

• Excellent communication, problem-solving, and decision-making skills.

Nice-to-Haves:

• 5+ years of experience in automotive remarketing.

• Experience with process improvement methodologies.

• Familiarity with Google Suite or similar tools.

Sound like a match? Apply Now - We can't wait to hear from you!