Our client, a leading provider in the technology sector, is seeking a Field Technical Support Consultant to join their team. As a Field Technical Support Consultant, you will be part of the IT department supporting various teams. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and the ability to work both independently and collaboratively, which will align successfully in the organization.

Job Title: Field Technical Support Consultant

Location: Mississauga, Ontario. The role would be 3 days a week. Currently it is Tuesday-Thursday with hours of 7-4.

What's the Job?

• Provide technical support and troubleshooting for hardware and software issues.
• Maintain and repair various types of assets, including computers, printers, and network equipment.
• Ensure all tickets are created and managed in the ITSM system.
• Collaborate with other IT team members to resolve complex issues.
• Document all work performed and maintain accurate records.

What's Needed?

• Proven experience as an Onsite Technician or similar role.
• Strong knowledge of computer hardware, software, and network systems.
• Familiarity with various asset types, including computers, printers, and network equipment.
• ITSM knowledge is a plus.
• Excellent problem-solving and communication skills.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Engage in meaningful work that directly impacts user satisfaction.
• Collaborate with a talented and diverse team of professionals.
• Contribute to the overall efficiency and effectiveness of the organization.
• Gain valuable experience in technical support and IT asset management.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.