We are seeking an experienced and detail-oriented Project Manager specializing in Microsoft Dynamics 365 Business Central ERP implementation to join our team. The ideal candidate will have a proven track record of overseeing full-cycle ERP implementations from initiation to go-live, as well as extensive experience in end-to-end vendor management, including Request for Information (RFI) and Request for Proposal (RFP) processes. This role requires strong leadership, technical proficiency, and excellent communication skills to coordinate cross-functional teams and ensure projects are delivered on time, within scope, and within budget.
Key Responsibilities:
- ERP Implementation Leadership:
- Manage the entire lifecycle of Business Central ERP projects, including planning, design, development, testing, training, deployment, and post-implementation support.
- Collaborate with business stakeholders to define project goals, requirements, and deliverables.
- Develop and maintain comprehensive project plans, schedules, and risk mitigation strategies to ensure successful implementation.
- Vendor Management:
- Lead full-cycle vendor evaluation processes, including the development of RFI and RFP documentation.
- Facilitate vendor selection by coordinating demos, evaluating proposals, and negotiating contracts.
- Maintain strong relationships with solution providers, ensuring deliverables meet quality, scope, and performance criteria.
- Stakeholder Engagement:
- Serve as the primary point of contact for project stakeholders, including executives, IT leads, and end-users, to align goals and expectations.
- Actively manage stakeholder communication and provide regular updates on project status, risks, and milestones.
- Team Coordination & Change Management:
- Direct cross-functional teams, including IT specialists, business analysts, developers, and third-party vendors, to ensure seamless collaboration.
- Introduce change management best practices to facilitate user adoption and minimize organizational disruption.
- Process Optimization:
- Identify opportunities to optimize business processes during the implementation of Business Central ERP, ensuring alignment with business needs.
- Lead post-implementation reviews to identify lessons learned and areas for continuous improvement.
- Budget and Resource Management:
- Oversee project budgets, ensuring efficient allocation and utilization of resources to maximize return on investment.
- Conduct regular project health checks to monitor adherence to financial and timeline constraints.
Qualifications:
- Education:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Project Management certifications (e.g., PMP, PRINCE2, or equivalent) preferred.
- Experience:
- 5+ years of experience as a Project Manager, with at least 3 years focusing on Microsoft Dynamics 365 Business Central or similar ERP implementation.
- Demonstrated ability to manage full-cycle ERP projects, including RFI and RFP processes.
- Experience in vendor management, including contract negotiation and performance monitoring.
- Proven expertise in leading cross-functional teams and managing multiple stakeholders.
- Technical Skills:
- Strong understanding of Business Central ERP functionality, configurations, and integrations.
- Familiarity with data migration, system testing, and user training within ERP systems.
- Proficiency in project management tools like Microsoft Project, Jira, or similar platforms.
- Soft Skills:
- Exceptional organizational and time-management abilities.
- Excellent communication and interpersonal skills to liaise with technical teams and business users.
- Strong analytical and problem-solving capabilities.