CREW CHIEF

AAR-173

Description:

The role directs and supervises ACAs and Leads who work on one or multiple projects simultaneously. They appoint staff in accordance with priorities established by the Operations Manager. Each employee is assigned to a job in accordance with their qualifications, so as to facilitate their development and to ensure the correct completion of various projects while respecting customer deadlines and requirements. The Crew Chief helps to maintain professionalism and good work ethic; it is their duty to be a role model for the staff.

What you will be responsible for:

• Understand, implement, and develop KPI's to assist with Hangar targets from team leaders, technicians, and Manager of Operations.
• Lead team by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Ensure that hangars and equipment are maintained in good working order and report defects to GSE department.
• Act as an inspector, utilizing all applicable licenses/ACA authorities given.
• Accomplish project staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
• Maintains workflow by monitoring steps of the process; observing tool control and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the process flow on shift production summaries (turn over books).
• Maintains quality service by establishing and enforcing organization standards; Provides project information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change in collaboration with Manager and team members.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, resources and maintaining compliance with established policies and procedures.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Promote and actively engage in reviewing the data driving continuous improvement activities & initiatives and as required, work with Continuous Improvement Specialist to support implementation of required changes to identify and target improvement opportunities for the business to improve.
• Actively participate in AAR Aircraft Services Windsor's Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understand and promote the company safety policy.

What you will need to be successful in this role:

• Minimum of 5 years' experience working as an M2 / ACA
• Minimum of 2 years' experience in a leadership role
• Ability to work and support any shift per operational requirements
• Able to interpret engineering drawings, technical maintenance documents, CMM's etc to perform tasks and order parts specific to aircraft configuration
• Proficiency in Microsoft office products, while being computer literate and able to type effectively
• Clear understanding of Canadian Aviation Regulations (CARS)

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Rotating Shift Work (Days & Afternoons)
• Working on the Hangar Floor
• Computer / Desk Work
• Overtime may be required

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Application:

Qualified applicants may email their resume to . Please quote file # AAR-173. Please submit your resume in MS Word or PDF format no later than July 4, 2025.

Although all applications are appreciated, only those candidates selected for an interview will be contacted.