Cool-As-A-Moose is more than just a store - it's an iconic part of Victoria's Inner Harbour experience. Proudly Canadian and independently owned, we offer a playful and welcoming shopping environment filled with unique souvenirs, West Coast-inspired apparel, quirky gifts, and must-have memorabilia. Whether you're a visitor exploring beautiful British Columbia or a local looking for something fun and distinct, our store brings a sense of adventure and charm to everyone who walks through the door.

We're currently on the lookout for a Store Manager to lead our team with energy, creativity, and heart. The Store Manager will be responsible for leading a high-performing team and ensuring a welcoming and customer-focused retail environment. This role is perfect for someone who thrives in a lifestyle-driven retail setting, enjoys mentoring others, and is motivated by achieving sales and operational goals.

If you're passionate about delivering great guest experiences, driving sales, and building a team that thrives in a tourism-driven retail space, this could be the perfect fit.

The successful candidate will:

• Deliver exceptional and personalized customer service, and inspire your team to do the same
• Oversee inventory management and visual merchandising, ensuring the store meets company standards
• Lead the planning and execution of in-store events and product displays
• Coach and mentor team members, including performance management and development
• Schedule, delegate, and follow up on daily operations and team assignments
• Monitor and achieve sales targets, manage labour budgets, and track store metrics
• Maintain and enforce store policies and procedures in alignment with company expectations
• Participate in ongoing leadership development and team training initiatives
• Champion a positive and values-driven workplace culture

We're looking for someone with the following skills and experience:

• 2 - 5 years of retail management or supervisory experience, with a proven track record in customer engagement and team leadership
• Experience in retail environments
• Strong leadership and coaching skills with the ability to inspire and retain team members
• Visual merchandising experience is a strong asset
• Excellent communication, organization, and multi-tasking skills
• Availability to work weekends and overtime as required

What we offer:

• Starting wage of $25 per hour
• Overtime and bonus compensation
• Comprehensive health and dental benefits
• Paid Time Off and flexible scheduling

To Apply:

Please submit your resume and cover letter, preferably, in one document. While we appreciate everyone who applies, only those candidates deemed qualified by the hiring managers will be contacted.