About HCL:
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 221,000+ Ideapreneurs working in 60 countries across a network of global R&D, innovation labs, and delivery centers supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.
We have been present in Canada for over two decades. It has now grown to build a flourishing business that now boasts of a 10,000 strong workforce across 4 Canadian and 6 global delivery centers. Better still, we've had the opportunity to contribute to the growth and technological excellence of many Canadian companies and also to positively impact the IP portfolio, R&D legacy, IT landscape, and talent pool of Canada through close collaboration with government, universities, and local communities.
Our success has been led by the immense talent of highly motivated individuals who are drawn to solving challenges in an entrepreneurial environment. We are proud to have also received multiple accolades, such as the prestigious designation of Top Employer in 17 countries including Canada.
We are looking for like-minded people to join us in the next phase of our transformation journey and welcome you to grow with us.
Account Manager - Engagement Individual Contributor role
Job description
The role is responsible to drive prospecting and engagement in the targeted business units or verticals within the account to generate and bring in new opportunities and expand the presence of HCLTech in an existing account.
- Developing a sales funnel focusing on HCL services and driving the pursuit of opportunities, whether through RFP or proactive proposals.
- Develop a deep client relationship by establishing yourself as a trusted advisor across all levels of client contacts in the assigned business units.
- Provide proactive data-driven solutions through consultative selling and convert insights from those conversations into tangible net new business.
- Partner with peer business units and sales organizations to develop and drive the client Upsell/Cross-sell, Sales Retention & Expansion Plan for Statement of Work extension and expansion, including add-on services, modules, and dedicated support solutions.
- Serve as an escalation point for key customer satisfaction issues and accountable for coordinating internal collaboration to resolve critical client issues, acting as an advocate for the client.
- Attending customer meetings, marketing events, roadshows, and workshops on growing awareness for our offerings and building a high-quality pipeline.
Desired Skills and Experience
- 14+ years of account management/selling experience current experience.
- Proven experience with sales or consulting to any of these Line of Business : Oil & Gas / Energy & Resources
- Experienced in originating and managing opportunities with over $5-10M in annual billings and has managed a funnel of over $5M in the booking pipeline.
- Experience in sales motions cadence associated with forecasting, Salesforce management pipeline/ funnel build, and opportunity management.
- Bachelor's Degree in a technical or business field with MBA or Master's in the technical area being highly desirable or foreign equivalent required from an accredited institution.
- English: Strong written and oral communication skills with proven ability to develop compelling proposals and business plans
- Readiness to travel of over 25%
At HCL, we don't just accept the differences-we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We can grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place