The Business Development & Operations Assistant plays a key hybrid role across business development, executive support, and internal operations. You'll support outreach and lead generation, manage projects and communications, and help maintain seamless day-to-day operations. This role is ideal for a digital-first native who is proactive, organized, detail-oriented, and excited to contribute to a fast-growing B2B marketing agency.

IMPORTANT! Only candidates available for in-person, hybrid work in the Greater Vancouver Area will be considered.

KEY RESPONSIBILITIES:

Business Development & Client Engagement

• Research prospective clients, strategic partners, and market opportunities within the Microsoft Partner ecosystem and B2B tech space
• Support lead generation through LinkedIn, email outreach, social engagement, and CRM database management
• Assist in creating proposals, case studies, client-facing presentations, and business development materials
• Maintain accurate, up-to-date prospect and client information in HubSpot and related tools
• Coordinate meetings, onboarding, and communication touchpoints for new and prospective clients
• Monitor industry trends, competitor activities, and market shifts to inform business development strategy
• Help manage client satisfaction initiatives, including tracking feedback and optimizing engagement

Executive & Administrative Support

• Manage executive calendars, appointments, and meeting coordination-including occasional personal scheduling
• Prepare and format correspondence, memos, presentations, and internal documents with accuracy and attention to detail
• Organize and maintain filing systems, records, documentation, and supplies
• Handle confidential and sensitive information with professionalism and discretion

Content, Research & Communication

• Write and proof clear, professional business communications aligned with Maven's tone, voice, and brand standards
• Contribute to social media posts, newsletters, website content, and marketing collateral
• Support the development of testimonials, case studies, and success stories for marketing and business development
• Conduct research to support strategic insights, content planning, and client initiatives
• Gather competitive intelligence and support the development of thought leadership and industry insights

Project & Operations Coordination

• Track timelines, assets, and deliverables across internal and client-facing projects
• Support planning and execution of webinars, events, and external conferences
• Help manage ongoing initiatives, collaborative assets, client databases, and task lists
• Maintain internal resources such as SharePoint sites, project documentation, and procedures
• Participate in internal and external team calls on a daily, weekly, bi-weekly, and monthly basis

Technology & Systems Support

• Maintain accurate data across CRM, project management, and reporting tools
• Support the implementation and adoption of new technologies or processes to improve efficiency
• Assist in optimizing and maintaining business development systems such as HubSpot, LinkedIn Sales Navigator, and Microsoft 365

QUALIFICATIONS:

Required:

• Degree or diploma in Business Administration, Marketing, Communications, or equivalent practical experience
• At least 2 years of experience in a business development, administrative, or operations support role
• Strong written and verbal communication skills in English, with an ability to write clearly and professionally
• Excellent organizational and time-management skills with a strong attention to detail
• Proficiency with Microsoft 365 (Outlook, Excel, Word, PowerPoint, Teams, SharePoint, OneNote, Copilot)
• Ability to work independently and manage multiple projects with shifting priorities
• Professional demeanor and discretion when handling confidential information

Preferred:

• Experience in a marketing agency or professional services environment
• Familiarity with HubSpot CRM and marketing automation tools
• Experience with LinkedIn Sales Navigator and social selling
• Understanding of the Microsoft Partner ecosystem or B2B technology landscape
• Research, analysis, and content development capabilities
• Flexibility and adaptability to thrive in a dynamic team environment

WHY YOU'LL LOVE WORKING AT MAVEN COLLECTIVE MARKETING:

At Maven Collective, we invest in your growth, well-being, and success, both personally and professionally. Here's what you can expect:

• Collaborative Team Culture - Work alongside an award-winning team of B2B marketing experts who value creativity, impact, and collaboration.
• Flexible Hybrid Work - Thrive with a remote-first schedule, with in-person collaboration in the Greater Vancouver Area as needed.
• Generous Time Off - Enjoy ample vacation days, plus bonus days off throughout the year to recharge and reset.
• Comprehensive Health Benefits - Access a Healthcare Spending Account, plus Disability and Life Insurance coverage.
• Retirement Support - Build your future with Group RRSP contributions and monthly company matching.
• Tech & Office Support - Receive an Office Spending Account to equip your workspace with the tools and tech you need.
• Well-Being & Mental Health - Benefit from dedicated wellness and mental health services that support your work-life balance.
• Professional Development - Grow with ongoing learning opportunities, mentorship, and access to the latest tools and technologies.
• Team Recognition & Connection - Participate in regular team appreciation initiatives, social events, and company-wide celebrations.
• Inclusive & Diverse Workplace - Be part of an equal opportunity employer committed to fostering a culture of inclusivity and respect

COMPENSATION

The annual total compensation package for this role ranges from CAD 48,000 to CAD 62,000. This comprehensive package includes a competitive base salary, performance-based bonuses, and a robust benefits plan. Our benefits encompass healthcare spending accounts, group retirement savings plans with matching contributions, office spending account, and paid time off, ensuring our employees are well-supported both professionally and personally. Additionally, we offer opportunities for professional development and career growth, reflecting our commitment to investing in our team's future.

WHO IS MAVEN COLLECTIVE MARKETING:

Maven Collective Marketing is a high-performance, high-impact marketing agency, recognized as the 2025 Microsoft Advertising Growth Partner of the Year, 2024 Top TechBeheMoth Digital Strategy Firm for Canada, 2024 GoodFirms Best Company to Work With and 2023 PRDaily / Ragan B2B Agency of the Year. Since 2012, our agency has delivered impactful results through branding, SEO, content development, website design, and more.

We happily support our employees with many extended benefits and perks to support work-life balance including remote working, mental health benefits, healthcare/wellness spending accounts and generous paid vacation/holidays + bonus days off throughout the year.

At Maven Collective, we are continuously building an inclusive culture and support employees from different backgrounds. Everyone has their own unique talents. We believe that unchecked biases disproportionately impact the most marginalized people in society-including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we are all less. We'll give you the opportunity to share your unique talents with us to make our team stronger.

Our award-winning services encompass a wide range of digital marketing strategies, including branding, SEO, content development, website design/development, event marketing, paid advertising, etc. Plus, Microsoft Partner Marketing services including Commercial Marketplace listings, Co-Sell Ready listings, Partner Solutions Adoption Gallery listings, Partner profiles, and innovative MS Partner Digital Self-Audit packages.

We're committed to delivering measurable results and exceeding expectations. Our entrepreneurial mindset means we work hard while working collaboratively and creatively to achieve wins for our clients and for our team!

HOW TO APPLY:

Please send us your resume, cover letter, and 3 reasons why you want to become a Digital Marketing Maven with Maven Collective Marketing.