POSITION OVERVIEW

We are seeking a seasoned Senior Claims Broker Advocate / Analyst to replace a retiring industry veteran. This individual will play a critical, client-facing role in advocating for commercial clients across all lines of P&C insurance, including construction and Lloyd's of London claims. The role demands advanced policy interpretation, complex claims strategy, and negotiation skills - all executed independently and with minimal supervision.

RESPONSIBILITIES

• Lead end-to-end client claims advocacy and resolution
• Interpret insurance policy wordings and strategize for coverage
• Handle complex commercial and construction claims
• Negotiate directly with carriers and Lloyd's syndicates
• Provide claims reviews, reports, and strategic insights to clients
• Act as the client-facing expert on claim trends and risks
• Operate independently and onboard quickly to systems and clients

REQUIREMENTS

• RIBO license required (or equivalent)
• CIP, CAIB, or in-progress designation strongly preferred
• 10+ years of experience in P&C insurance claims
• Strong understanding of Lloyd's market and construction losses
• Advanced negotiation and communication skills
• Proven ability to manage large, complex claims independently

Ideal Candidate Profile

• Client-first mindset with advocacy focus
• Strategic thinker with strong analytical abilities
• Highly independent with initiative and accountability
• Expert communicator, both verbal and written
• Leads by example, even without formal team leadership
• Comfortable advising C-suite and navigating Lloyd's placements

We are committed to supporting diversity, equity, and inclusion by respecting and recognizing our differences and similarities as people. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.