Who Are We?

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Target Openings

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What Is the Opportunity?

Under general supervision, Reports to the Regional Risk Control Director or Field Manager. Delivers risk control services to clients in assigned territory. Provides technical advice and account information to underwriting business partners for risk assessment and analysis. Works on low to moderate complexity jobs with premium usually under ($250,000) and low to moderate exposure property values. This job does not lead others.

What Will You Do?

Conduct loss control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.
Write technically detailed reports that provide a clear assessment of risk and clearly articulate recommendations.
Serve as resource to Account Executive in development of the deal.
Consult with clients on ways to control hazards in order to reduce or prevent losses. Starting to regularly influence clients to implement recommendations.
Build and maintain productive relationships with underwriting and service teams assigned to CL business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
Conduct research for underwriters or clients on class of business, operations, NFPA, OSHA issues, or any other technical subject requiring similar analysis.
Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses.
Maintain current knowledge of regulatory environment and emerging safety issues.
Apply analytical and ergonomic skills to complete Claims Engineering Review.
Maintain timely, relevant communications with the Regional Manager.
Other duties as assigned.
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Communication Skills:
Becoming more effective with making complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge
More consistently influences clients to take action on recommendations
Listens effectively
Clearly expresses ideas, recommendations, etc. in writing
Asking more open ended questions in Risk Evaluations. Starting to understand and apply the use of behavioral interviewing techniques
Business Knowledge:
Possesses a moderate understanding of both Property & Casualty lines of coverage
Fully understands Risk Control performance standards
Moderate understanding of Commercial Lines insurance products
Knows and understands the business plans for each marketing business unit
Technical Expertise:
Has solid understanding of Risk Control computer systems applications relevant for their area
Handles assignments of low to moderate complexity
Analyzes loss information to identify causes and develop recommendations.
Customer Service:
Builds credibility with internal and external customers
Creates customer satisfaction by demonstrating the value of risk control services
Familiar with the risk control service tools available to clients, capable of helping client navigate through the risk control website
Resource Management:
Receives direction and prioritization of workload from management in light of business priorities
Identifies methods for improving personal productivity.
Developing an understanding of when it is appropriate to bring in the service or technical expertise of our specialist including specialty groups such as construction, technology and public sector

What is a Must Have?

Relevant Post Secondary Education
Min 3 years of relevant work experience in Risk Control

What Is in It for You?

Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan ("DPSP"). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off ("PTO") annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit

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