Job Title: Customer service and order desk clerk

Location: Mississauga, On

Department: Operations

Salary: 20$/h

About the Role

We are seeking a reliable and detail-oriented Customer service and order desk to support day-to-day business functions. This role is ideal for someone who is organized, efficient, and eager to contribute to multiple aspects of operational workflow. You will play a key role in keeping our office, customer service, and logistics running smoothly.

Key Responsibilities

• Perform general office administrative duties to support operations.
• Process customer orders promptly and accurately.
• Provide responsive and professional customer service via phone and email.
• Schedule freight and coordinate with transport companies for timely deliveries.
• Support ERP-related tasks, including data entry and basic troubleshooting.

Requirements and Qualifications

• Proficiency in Microsoft Excel (e.g., data entry, basic formulas, basic analysis).
• Experience with ERP systems (experience with Microsoft Dynamics Business Central is a strong plus).
• Strong organizational skills and attention to detail.
• Ability to learn new systems and processes quickly.
• Dependable, diligent, and efficient in task execution.

Preferred Qualifications

• Previous experience in a similar operations or administrative support role.
• Familiarity with order processing or supply chain functions.