Job Description:
- 1-3 yrs of Experience.
- Ability to handle a high volume of customer calls.
- Strong oral and written communication skills.
- Computer literacy with working knowledge of Windows-based computer applications.
- 2-3 years dispatching and/or customer service experience.
- Provide a variety of administrative and dispatching duties to service department.
- Receive, prioritize, and assign customer calls to service technicians.
- Close and open calls utilizing on-line dispatching systems.
- Coordinate and schedule inspections.
- Maintain extensive service contract filing system.
- The primary responsibility is Inspections Dispatching