Job description:
As Technical Program Manager you will lead the planning, execution and successful delivery of large-scale Data Warehouse and data engineering engagements. You'll combine deep technical knowledge (databases, ETL, reporting) with proven Agile delivery practices to drive end-to-end solutions, manage stakeholder expectations, and foster continuous improvement across teams.
Key Responsibilities:
Project Leadership & Planning
- Own scope, schedule and budget tracking for Agile Data Warehouse initiatives
- Facilitate sprint planning, iteration reviews and retrospectives
- Monitor team velocity and capacity; escalate risks and impediments
Delivery Excellence
- Produce and present weekly/monthly/quarterly status reports to executive and client stakeholders
- Ensure sprint deliverables meet business requirements and quality standards
- Drive root-cause analysis on performance issues; implement optimization recommendations
Client & Stakeholder Management
- Independently manage day-to-day client interactions and expectations
- Partner with business sponsors and technical leads to translate requirements into actionable user stories
- Maintain transparent, proactive communication across all levels-business, technical, and operations
Team Mobilization & Innovation
- Recruit, onboard and coach cross-functional teams (developers, QA, data engineers)
- Champion experimentation with emerging tools and practices (e.g., cloud-native ETL, automated testing)
- Identify and drive value-add innovation to accelerate delivery and reduce cost
Governance & Compliance
- Enforce Agile best practices, governance frameworks and quality gates
- Coordinate change-management and release-management activities
Technical & Architectural Leadership
- Define & Communicate Vision: Articulate a clear, long-term architecture roadmap for analytics and data-warehouse solutions.
- Industry Best Practices: Stay abreast of emerging patterns, frameworks, and platforms; embed proven practices into our delivery approach.
- Thought-Leadership & Representation: Represent the team at industry conferences and forums-share learnings, gather insights, and build our brand.
- Clear, Executive-Level Communication: Translate complex technical concepts into concise messages for both technical peers and non-technical executives.
- End-to-End Analytics Integration: Drive a cohesive strategy that brings together data engineering, ETL, reporting, and advanced analytics into a unified solution.
- Leadership & Influence: Champion continuous improvement-mentor engineers, challenge the status quo, and elevate the organization's technical maturity.
Required Qualifications:
- 15+ years in IT delivery roles, including 5+ years managing Data Warehouse/data engineering projects
- Proven track record in large services organizations (consulting, system integrators or managed services)
- Technical Skills:
- Deep understanding of relational databases (Oracle, PostgreSQL, SQL Server, etc.)
- Hands-on experience designing or overseeing ETL pipelines (Snowflake, Python, Informatica, etc.)
- Familiarity with BI/reporting tools (Power BI, Tableau, Looker)
- Strong grasp of performance-tuning, query optimization and data modeling concepts
- Delivery & Process:
- Certified or highly experienced in Agile project management (Scrum, SAFe, Kanban)
- Skilled at sprint-based planning, backlog refinement, and metrics-driven reporting
- Leadership & Communication:
- Exceptional verbal and written communication; comfortable presenting to C-level executives
- Demonstrated ability to build trust, resolve conflict, and influence without authority
Preferred (Plus)
- Prior experience with cloud data platforms (AWS, Azure, GCP)
- Exposure to DevOps/CI-CD pipelines for data workloads
- Advanced certification (CSM, CSPO, SAFe Program Consultant, PMP)
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.