Job Title: Senior Technical Business Analyst Contract

Location: Eastern Standard Time / Remote or On Site - Toronto Office.

Duration: 3 months with possibility to extend.

We are looking for a seasoned Senior Technical Business Analyst to join our team! The ideal candidate will have a proven track record of navigating and operating within a complex corporate IT environment and will require a demonstratable familiarity with Global Design Systems, Adobe Marketing Cloud and Adobe Experience Manager projects.

The ideal candidate will be someone who has a proven track record of interrogating, translating and documenting clear and detailed requirements for UX, UI and development teams, providing clarity and helping support both our client and our agency team through a successful delivery.

Who you are

• Extremely detail-oriented, organized, flexible, highly motivated team player.
• Strong interpersonal and communication skills, with the ability to present in a group setting, including with client SMEs.
• Ability to knock on doors to gather information if required.
• Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines.
• Digital problem-solving approach, ability to clearly communicate business problems and proposed solutions to the client.
• Experience writing clear and detailed Jira tickets for design and development, capturing all requirements, dependencies and anticipating questions from UX/ UI and development teams.
• Ability to comprehend overarching goals of both our client stakeholders and Havas team - to help support and guide project through a successful delivery.
• Track record of working with Adobe Marketing Cloud and Adobe Experience Manager
• Global Design System experience

Responsibilities

• Responsible for gathering and documenting business objectives and requirements across a large Global Design System project. You will be responsible for working with client stakeholders to gather detailed requirements to support our UX/ UI and development teams through the successful delivery (UX, Design and Build).
• You will be able to clearly articulate business needs, opportunities, and requirements.
• Document and update business requirements for project needs and translate business requirements into accurate user stories, use cases, and process flows for Agile project needs with precise, acceptance criteria to be used by development and QA teams.
• Support and build out the technical roadmap for the Digital portfolio by understanding the overall solution for the Digital Service strategy.
• Gather and document regulatory and business requirements, translate these into precise solution requirements and oversee the implementation of these requirements through the entire project lifecycle including testing and quality assurance.
• Ensure written documentation is clear, understandable, audience appropriate and accurately captures the key information required for a quality solution that meets business needs.
• Work with the team for user testing implementation to achieve sign-off and continue to move the project toward go-live.
• Create models, specifications, diagrams, and charts to provide direction to technical team members.

Qualifications / Experience

• Must have demonstratable familiarity with Adobe's marketing cloud products
• Experience working with Adobe Experience Manager projects, with solid understanding of the basic relationship between conceptual elements (templates, components, fragments)
• Experience working with a corporate IT organization, understanding of release management windows, reviews, rollback requirements
• 5-8 years of Technical Delivery or Solutioning Experience in Digital technologies.
• Minimum of 4 years' experience as a Business Analyst or Systems Analyst.
• Experience writing detailed technical requirements within Jira
• Experience solutioning and working with UX / UI teams to build the right experience.
• Experience translation design requirements into development requirements for AEM Development team
• Aware of industry trends
• In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio).
• In-depth experience with Figma and Jira
• Experience in Waterfall and Agile Development Processes
• Manages complexity across business value, technology, and design.
• Create User Stories & Acceptance Criteria for compelling features.
• Proficient at identifying emerging issues to inform stakeholders of implementations to facilitate swift decision making and recommend solutions/actions where appropriate.