Key Account Manager

Trajectory Beverage Partners, a division of Diamond Estates Wines & Spirits, is a 100% Canadian owned and operated national beverage alcohol sales and marketing agency.

Being a member of the TBP team means being part of a group that is committed to finding the best path of progression, not only for our partners and customers, but for our employees too. We encourage our employees to achieve their full potential by offering them the path towards a rewarding and successful career.

Our team is currently looking for a dynamic individual for the role of Key Account Manager, GTA. This is a contract position (maternity leave coverage) until December 2026 and reports to the Vice President of Sales.

As Key Account Manager, you will be responsible for maximizing the Company's sales opportunities with the LCBO and Grocery & Convenience, cultivating and maintaining positive relationships with key category buyers, supply chain, merchandising and other key stakeholders. This will be accomplished through relentless focus, opportunism, initiative, identification of opportunities and persuasive presentations. You will work closely with the Company brand, sales and business insights team members in identifying and pursuing opportunities.

You will drive new listings, case and revenue volume and grow the TBP beverage alcohol portfolio in the LCBO & Grocery Customers on an annual, quarterly and monthly basis. You will also be overseeing the Grocery Field Team (Territory Managers & Merchandisers) in a team leader capacity.

WHAT YOU WILL DO:

• Build and sustain strong productive relationships with the LCBO and Grocery customers
• Create objectives for team based on plan & follow up with stakeholders on results by period for both LCBO and Grocery teams
• Serve as the primary liaison / bridge between the Customers and leadership, brand / trade and sales
• Prepare annual revenue sales plan / Strategic plan for both LCBO and Grocery customers
• Prepare monthly data updates for both LCBO and grocery channels for the President of TBP and respective channel members
• Work with Trade Marketing to facilitate yearly commercial plans for all brand families within the organization
• Partner with sales management to develop and foster excellent supplier relationships.
• Working with Company category / brand team, prospecting, quantifying, and qualifying opportunities to determine potential fit with the Company's brand portfolio.
• Provide ongoing customer and industry intelligence to the Company's brand marketing teams.
• Represent the Company along with appropriate senior sales, brand / marketing leaders at key customer events / activities.
• Represent the Company, with selected senior promotional events as required eg. trade shows, Vintages events, grocer's events etc.
• Responsible for selling in all innovation, scale events and category opportunities including communication of listing status, distribution expectations, shelf and performance to brand, trade and sales management.
• Inform Brand, Trade Marketing and Sales management upcoming activity and associated revenue impact
• Assist Sales Management and Trade Development in the development of account specific presentations
• Analyze competitive activities and generate insights to create a competitive advantage.
• Provide product and brand marketing knowledge through sales aides and staff training seminars.
• Ensure all key company stakeholders are informed of Customer policies, programs and changes on an ongoing basis
• Meet regularly with Customer decision makers to review and assess the Company's performance
• Case and revenue growth over previous year
• Host weekly calls with Grocery & LCBO team to provide updates, and bi-weekly calls with each team member to go over individual objectives, plan numbers, opportunities etc.
• Work in field with the grocery team on a monthly basis

WHAT YOU WILL BRING:

• You must live in the Greater Toronto Area, and must own a car (with full access to the vehicle) and maintain a valid driver's license.
• A track record of success in a similar role (selling products into Grocery and/or LCBO) with a minimum of 3-5 years of experience.
• Post-secondary education (Business, Sales and/or Marketing) preferred
• Knowledge of the sales and marketing of wine and spirits (WSET Level 2 or ISG Certification) and merchandising is an asset.
• Strong wine product knowledge with an understanding and passion for Ontario beverage alcohol industry would be an asset
• Excellent knowledge of Microsoft office programs as well as ability to effectively utilize web-based tools and resources
• Proven experience or certification in persuasive selling and negotiation
• Strong analytical skills and polished presentation abilities
• Excellent communication, interpersonal and organizational skills
• Results oriented, self-motivated, driven and disciplined
• Familiarity with LCBO & Grocery regulations, policies, trends and competition
• Excellent organizational and communication skills (written and verbal)
• Demonstrate sound judgment and strong problem-solving skills
• Excellent leadership capabilities with strong presentation interpersonal skills
• Capable of seeking out new ideas, exhibit initiative and be proactive
• Demonstrated capabilities in managing complex and at times sensitive customer relationships

WHAT YOU CAN EXPECT:

• A growing, stable organization filled with people who really care about their products, their customers, and each other.
• A competitive salary and total compensation package which includes generous employee health and dental benefits and other perks.

Diamond Estates (and its divisions, including Trajectory Beverage Partners) is an equal opportunity employer. We welcome and encourage applications from people with differing abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.