Position: Desktop Support Technician

Location: Edmonton, Alberta

Job Description:

• Answer and provide support as necessary relating to the desktop support Services such as computer refreshes, disposals, etc.
• Provide general installation and upgrades services - software and hardware.
• Trouble shooting of computers coordinating support and requests with other support levels and vendors.
• Conduct software installation or re-installation.
• Conduct software compatibility test and troubleshooting user queries on hardware and software products installed.
• Strong Communication in English and presentable to client
• Ability to manage multiple issues at same time
• Strong interpersonal skills
• Familiar with Desktop software troubleshooting skills
• Router management
• Familiar with Windows Office 365

Regards

Patrick Fernandez

Talent Acquisition Group - Strategic Recruitment Manager