Role: Network Engineer
Location: Montreal, QC, Canada
Duration: Fulltime
Experience :8+ years
Salary: CAD$75K-95K/year
Responsibilities
- Lead end-to-end radio network managed services optimization & performance improvement delivery.
- Conduct deep network performance analysis, identify worst-performing cells, conduct root cause analysis, and propose solutions using customer tools.
- Act as the primary customer-facing contact for all network improvement actions, governance calls, and swap site solutions.
- Ensure First-Time-Right (FTR) delivery, on-time performance improvement execution, and KPI enhancements.
- Work in a high-pressure environment while leading a team of 20-25 engineers for network optimization and performance improvement tasks.
- Support 24x7 shift operations, including extended hours and weekend support as required.
Qualifications
- Bachelor's degree in Telecommunications, Electrical Engineering, or a related field.
- Strong understanding of end-to-end network architecture (2G, 3G, 4G, 5G) and Radio Access Networks (RAN).
- Hands-on experience in network optimization, RF performance management, and troubleshooting.
- Expertise in CTR-based Layer 3 event analysis and network KPI improvement.
- Experience in automation, RPA-based optimization, and data analytics tools (Power BI expertise preferred).
- Ability to lead customer governance meetings and ensure delivery milestones are met.