Account Manager, Corporate Landscaping Management

Location: Ottawa
Industry: Landscaping, Horticulture, Snow Removal
Employment Type: Full-time

Are you an organized and relationship-driven professional passionate about landscaping and horticulture?

Do you thrive on delivering exceptional customer service and crafting tailored solutions for your clients?
Are you looking to grow your career in a company experiencing sustained national expansion?

If so, Strathmore Landscaping wants to meet you!

Who We Are

For over 56 years, Strathmore Landscaping has been a trusted leader in the landscaping and snow removal industry. With more than 220 full-time employees, we proudly deliver reliable, year-round services from coast to coast.

What sets us apart:

• Long-term partnerships with loyal clients across Canada

• Custom, integrated solutions using time-tested practices

• A strong commitment to sustainable and environmentally responsible landscaping

• A collaborative and respectful work environment

Your Role: Account Manager

As an Account Manager, you'll be the cornerstone of our client relationships, ensuring service excellence while identifying new opportunities for growth. Your goal: to drive customer satisfaction, retention, and revenue.

Key Responsibilities

• Develop account strategies and action plans aligned with client needs and business objectives

• Serve as the main point of contact for assigned clients, fostering trust and long-term partnerships

• Coordinate with internal teams to deliver timely, high-quality service solutions

• Lead business reviews and maintain consistent, clear communication with clients and internal stakeholders

• Support onboarding of new clients in collaboration with the business development team

• Manage contract budgets, schedules, and ensure profitability

• Monitor customer satisfaction and proactively resolve issues

What We're Looking For

• Minimum 5 years of experience as an Account Manager (landscaping industry experience is a strong asset)

• Bachelor's degree in Business, Horticulture, Landscaping or related field

• Bilingual - English and French (asset)

• Valid Class 5 driver's license

• Proficient in Microsoft Office Suite; knowledge of Aspire, LMN, or Adobe InDesign is a plus

• Highly organized, self-motivated, and team-oriented

• Strong listening, negotiation, and presentation skills

Why Join Strathmore?

• Competitive salary, based on experience

• Paid vacation and leave

• Comprehensive benefits and group RRSP program

• A strong corporate culture rooted in respect, professionalism, and collaboration

• Opportunity to grow with a national industry leader

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