COMBINED SENIOR BUSINESS ANALYST / SOLUTION-INTEGRATION ARCHITECT ROLE

Client: Public sector crown corporation

Contract Duration : 1 year

Education & Certification Requirements

• Completion of post-secondary education in Business Administration, Commerce, Software Engineering, Computer Science, Information Technology, or a related field
• Certified Business Analyst Professional (CBAP) Certification, with a minimum of three (3) years' relevant experience and/or Information
• Systems Professional (ISP) designation with a minimum of three (3) years' relevant experience.
• Any additional applicable certification(s) not listed above but are significant to the Combined Senior Business Analyst / Solution-Integration Architect role.

Skills and Experience

• Minimum of five (5) years of experience in a Combined Senior Business Analyst and Solution-Integration Architect role. (Note: Relevant experience within the last seven (7) years)
• Excellent problem-solving and analytical skills to Develop and/or modify systems and applications that meet business requirements. Elicit and interpret business and technical information into functional and non-functional requirements.
• Excellent verbal and written communications skills with the ability to deal effectively with (a) others, (b) ambiguity, (c) conflict resolution, and (d) diplomacy.
• Ability to analyze and identify potential short/long-term risks that may cause technical issues and impede business operations in the future.
• Experience designing complex systems with multiple integrations.
• Expert at facilitating stakeholder sessions and client interviews; and presenting materials to all levels of the organization to gain alignment of project outcomes. Proven ability to assist the business in clearly articulating and defining the scope of a project.
• Ability to handle multiple projects concurrently while managing project and client expectations.
• Minimum of three (3) years of North American telecom experience preferred (Wireline, Wireless, Converged). (Note: Relevant experience within the last seven (7) years).

Responsibilities Will include, but not be limited to:

• Perform analysis of high-level requirements to create high-level solution designs for complex corporate projects.
• Perform system analysis and consulting for complex systems and integration. Develop AS-IS and TO-BE solution models and ensure business rules are defined and applied to the solution.
• Align team to corporate best practices, standards, templates, and implement business simplification, where applicable.
• Collaborate with business units to gather project estimates (labor, hardware, software, and ongoing support). Oversee implementation of corporate projects.
• Perform general project consulting throughout the SDLC (pre and post business case). Maintain current knowledge of technical advancements as they pertain to application development and support.
• Research new methodologies, standards, guidelines and tools and recommends changes.
• Facilitate the elicitation, analysis, validation of business, functional and/or non-functional requirements and document into requirements document.
• Critically evaluate information gathered to determine the true needs of the business to produce high and detailed level requirements.
• Perform task and workflow analysis to model current and future state of business systems and business processes.
• Perform traceability between solution designs and requirements.
• Liaison between Business Stakeholders; the technical solution providers; development, testing and support teams.
• Assist in creation of change requests with supporting analysis and alternatives.
• Ensure the correct interpretation of requirements with the development and test teams via design inspections, test scenarios, and data.
• Maintain skills and stay current with IT and/or Industry Trends.

Deliverables

• Business Analysis Plan
• Business Analysis Estimates
• Business Process Flows (As Is and To Be)
• High Level and Detailed Requirements
• Requirements Traceability
• Conceptual, High-Level and As Built Project Solution Design (PSD)
• Diagrams (As Is and To Be) - system, application, integration
• IS and Infrastructure Work Breakdown and Project Estimates

Assessment

DOMAIN KNOWLEDGE COMBINED SENIOR BUSINESS ANALYST / SOLUTION-INTEGRATION ARCHITECT

Frameworks

• Domain Agile / Waterfall
• Business Process Model and Notation (BPMN)
• Cybersecurity Framework Project Management Body of Knowledge (PMBOK) Systems Development LifeCycle (SDLC)
• The Open Group Architecture Framework (TOGAF)
• TM Forum Frameworx Business Process Framework (eTOM)
• Information Framework (SID)
• Application Framework (TAM)

Technical Domain

IS Data Centre (server / storage / OS (Operating System) / networking) Telecommunications / Information and Communications Technology (ICT)

Application Domain

• Astra
• ATG (Art Technology Group) / Endeca
• Billing Revenue Management (BRM)
• IFS
• API Gateway
• WebMethods
• Circuit Vision
• IQGeo
• Genesys
• Identity and Access Management (IdAM)
• Order Service Management (OSM)
• Salesforce
• SAP (Systems, Applications and Products)
• ServiceNow (SNow)
• Sharepoint
• Siebel

Process Domain

• Billing Management
• Call Centre
• Customer Relationship Management (CRM)
• eCommerce Order Management
• Product Launch
• Self-Serve
• Service Activation
• Workforce Management (WFM)