Senior Consultant, Business Controls

• Client: Top 5 Bank
• Location: Toronto 1 day a week on site
• Duration: 17 months

What you'll be doing

As the Senior Consultant, Business Controls, you'll work in a growing area of the bank that manages operational risk, regulatory supervision, standardized testing, sales monitoring and loss management, for Personal and Business Banking and Commercial Banking and Wealth Management (PBB and CBWM). As part of the Business Controls team, you'll lead the management of material, systemic and emerging risks for PBB & CBWM (e.g., deposits, investments, lending, credit cards, wealth products and distribution channels). You'll develop and implement integrated control improvement solutions across all products and distribution channels. You'll manage key controls to mitigate operational exposures and potential losses. You'll provide support of Control Framework to ensure compliance to regulatory, legislative, and operational requirements, including the efficient and effective management of deficiency remediation. You'll act as the key relationship manager for the business.

Here we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Relationship Building/Management - You will manage key relationships and collaborate with business partners, 2nd and 3rd Lines of Defence (LOD) for all matters relating to operational risk. You will manage relationships at peer or director level, as well as project/initiative managers within the assigned PBB & CBWM Lines of Business (LOB). You will represent Business Controls on key business initiatives.
• Communication - You will communicate effectively about all pillars (e.g., Control Framework and Operational Risk) that Business Controls' supports with internal and external business partners within the business, 2nd and 3rd LOD and across all levels within the organization
• Risk Assessment/Remediation - You will work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality. You will propose recommendations to mitigate risk exposures/control gaps. You will lead the Incident Reporting investigation and Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIRA policy and process. You will manage all deficiencies for the LOB, ensuring closure dates are met and no deficiencies go past due. You will lead the implementation of remediation plans for targeted control gaps/special projects.
• Risk Consulting - You will lead the completion of all Control Framework requirements. Acting as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners. Leading all Internal Audits, Compliance exams for the business. Provide ongoing management of self-assessment processes. Participating in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements.
• Analytical - You proactively identify risk exposures and control gaps. You analyze and synthesize risk exposures, operational losses, root causes and control gaps. You proactively assess and recommend self-assessed deficiencies. You propose recommendations to mitigate risk exposures and control gaps.
• Control Framework Execution - You understand and communicate the Control Framework requirements to LOB partners to ensure they understand and are aware of accountabilities. You lead the completion of all requirements including: Risk and Controls Self-Assessment (RCSA), Scenarios, Deficiency Management, Key Risk Indicators, incident reporting, Regulatory Compliance Incident (RCIs) reporting, etc. You act as the SOX Officer/Maintenance Officer (SOMO) for Operational Process Controls (OPC) and Regulatory Compliance Management (RCM) controls. You develop and recommend new/changes to Key Accountabilities and Responsibilities (KAR) and formal key Control and Non-Key Control testing programs. You develop reporting and summarize control testing results in preparation for LOB/Executive reviews and sign-off processes.
• Influence/Negotiation - Peer mentoring and indirect people leadership influencing, coaching and negotiation with LOB, 2nd and 3rd Line of Defense. As an employee: you must comply with all applicable and Line of Business policies, standards, guidelines and controls.

Who you are

• You can demonstrate experience. In governance, business controls, compliance, and/or operational risk management in banking/financial services sector. Lending and Insurance experience in banking/financial services sector an asset.
• You can demonstrate knowledge. In retail banking. You understand their key businesses and processes, including account opening, key product delivery processes and back office settlement/fulfillment processes. Extensive knowledge of risk management, audit & regulatory compliance principles, practices, policies and procedures.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.