About the client:

Our client offers a comprehensive suite of geotechnical, structural, and geospatial monitoring and data delivery solutions that are being used in leading projects around the world. Their monitoring technology can measure areas of interest at scale, from high-production mine sites to entire networks, such as railways, highways, and pipelines with a combination of geospatial, ground-based, and structural-based instrumentation. Their platform is also used to measure movement in airports, bridges, water dams, tailings dams, mines, and tunnels. They are looking for a Technical Sales Representative located in Maple Ridge.

Responsibilities:

• Maintain working relationships with existing customers to ensure they receive exceptional service and support when they submit an enquiry
• Assist our customers through a consultative sales process to ensure we provide the customer with the correct solutions by utilizing technical acumen of the company's solutions
• Partners with technical solutioning team members to determine technical requirements and considerations
• Create quotes and orders, coordinate with production team and shipping team to ensure our customers have a positive and seamless experience
• Use consultative sales skills to identify future sales opportunities
• Qualify incoming calls to prospect for further sales opportunities
• Support regional Business Development Managers
• Consistent use of Salesforce/Epicor for recording customer transactions, correspondence, and future opportunities pipeline
• Work within framework of our quality management system ISO 9001
• Other duties as assigned by management

Qualifications:

• 2+ years of experience in Inside Sales, or related sales experience in client/customer service
• Diploma or Degree in Civil Engineering/Geotechnical Engineering, or Civil Technology would be an asset
• Previous experience in inside sales, or related sales experience
• Experience with CRM system
• Experience in Civil Construction Market would be an asset
• Familiarity with Public Tender Process would be an asset
• Marketing experience would be an asset
• Experience with Epicor ERP Systems or similar ERP Software
• Proven ability in maintaining positive customer relations, networking, and account strategy management
• Experience working independently, as well as in collaboration with team members
• Strong Organizational and Time-Management skills with a proven ability to multi-task and work autonomously
• Good judgment coupled with the ability to set clear expectations to distributors and customers and make sound decisions