About the Company

Our client, a reputable law firm in downtown Toronto is seeking a Bilingual Communications Clerk to join their growing team!

Responsibilities

• Carry out a range of standard legal and administrative duties under the guidance of the Manager of the department.
• Collaborate with lawyers to gather instructions, guidance, and reports, while addressing client inquiries.
• Coordinate with third parties, including actuarial consultants, employers, courts, and regulatory bodies.
• Ensure clients are kept informed with up-to-date information via 1-800 hotlines, website updates, and email communication.
• Prepare standard documents such as letters, emails, and court filings.
• Develop and manage extensive client databases containing confidential information.
• Review and analyze data received from external sources, implement necessary changes for firm use, and generate detailed reports.
• Organize mass mailings and handle the processing of retainers and received retainer payments.

Qualifications

• Previous experience in a law firm is considered an asset.
• Fluency in French is required.
• Strong translation skills are required.
• Knowledge of litigation procedures and terminology is preferred.
• Exceptional communication and interpersonal skills.
• Excellent customer service skills.
• Proficiency in MS Office (Word and Excel).
• Strong proofreading and writing abilities.

Compensation

This role offers a competitive compensation commensurate with experience, excellent benefits, and is fully remote.