Quality Assurance Specialist- Calgary, AB

Permanent role, On site

Salary: $68K-$75K based on experience

Morson Canada is seeking a detail-oriented Quality Specialist to support our client quality assurance initiatives.

• This role requires the ability to obtain and maintain a Government of Canada Secret-level security clearance. To help us determine your eligibility under federal guidelines, can you please confirm whether you have:

Lived in Canada continuously for the past 10 years?

Canadian citizenship (required for Secret-level clearance)?

This role is integral to advancing our commitment to excellence by ensuring compliance with internal standards, contractual requirements, and applicable regulatory frameworks.

The Intermediate Quality Specialist will play a key role in analyzing quality trends, driving process improvements, conducting quality checks, and supporting audits and risk mitigation strategies across operational functions.

Key Responsibilities

• Support Quality Systems Management: Maintain Quality Management System (QMS) in accordance with AS9100 / ISO 9001, Technical Airworthiness and other applicable standards.
• Ensure documentation, policies, and procedures are up to date, controlled, and consistently applied across the organization.
• Participate in Root Cause Analysis and Problem Solving: Investigate quality issues using structured problem-solving techniques (e.g., 5 Whys, Fishbone Diagrams, FMEA) and support the development and implementation of corrective and preventive actions (CAPAs) to eliminate recurrence.
• Internal and External Audits: Support quality audits to verify compliance with regulatory requirements, company policies, and contractual commitments.
• Support external audits conducted by customers, certifying bodies, or government agencies.
• Inspect received components for serviceability, associated paperwork for completeness and prepare the customer release documentation. Provide technical inspection and conditioning of components returned to the Canadian Forces Supply Depots.
• Data Analysis and Reporting: Develop, maintain, and analyze quality metrics, KPIs, and trend reports.
• Customer and Stakeholder Interface: Serve as a point of contact for quality-related inquiries from customers, partners, and regulatory bodies.
• Document and Change Control: Ensure control of quality documentation and records.

REQUIRED (Education, experience, knowledge, etc.)

• Bachelor's degree or Diploma in Electronics, Aviation, Supply Chain Management, or related field.
• Minimum 2-4 years of experience in Quality Assurance/Quality Control, preferably in a defence, aerospace, or high-tech environment.
• Strong understanding of ISO 9001 and AS9100, Technical Airworthiness Standards.
• Experience with root cause analysis tools (e.g., 5 Whys, Fishbone diagrams, FMEA).
• Demonstrated proficiency in Microsoft Office Suite; familiarity with ERP systems
• Superior analytical, communication, and technical writing skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Ability to obtain and maintain a Government of Canada Security Clearance at a Secret Level

Preferred:

• Certification in quality (e.g., CQI, CQE, CQA, Six Sigma) is considered an asset.
• Certified Engineering Technologist (CET) or equivalent experience working on complex electronics is considered an asset.
• Lead Auditor Certification in ISO 9001 or AS9100 standard(s).
• Experience with The Department of National Defence Supply Chain and/or Technical Airworthiness Authority environment.
• Internal Auditor Certification in ISO 9001 or AS9100 standard(s) is considered an asset.