Integration Specialist

JOB DESCRIPTION

The Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle through its affiliated organizations.

TNG benefits from a broad product suite, infrastructure, and industry expertise and has transformed the home purchase, sale, mortgage, and refinance process for consumers, lenders, realtors, and mortgage brokers.

POSITION DETAILS:

This Integration Specialist role will be reporting to the Director of IT. The Integration Specialist will be responsible for designing, implementing, and maintaining integration solutions that connect various systems and applications within the organization. This role requires a deep understanding of integration technologies, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams

RESPONSIBILITIES:

• Hybrid role encompassing four key functions: Production Support, Implementation, Business Analyst, and QA

• Serve as the main contact for Integration Support and manage the integration support inbox.

• Provide application-level production support, ensuring the seamless operation of integrated systems.

• Monitor and troubleshoot integration and application issues, delivering timely resolutions.

• Lead onboarding efforts for AMCs and Lenders within the integration process.

• Train AMCs and Lenders on integration protocols and best practices.
• Implement and maintain integration solutions, ensuring scalability, reliability, and security.

• Scope and define technical integration requirements in collaboration with stakeholders.

• Participate in Scrum calls to align with Agile development cycles.

• Produce and maintain thorough documentation to support technical integration and process clarity.

• Collaborate with stakeholders to translate integration needs into actionable technical specifications.

• Perform QA on integration components to ensure functionality and quality standards are met.

• Design and develop integration solutions using various technologies (e.g., APIs, middleware, ETL tools).

• Stay current with emerging integration technologies and industry best practices.

• Provide training and support to end-users and fellow team members.

• Document integration processes and solutions for future reference.

• Collaborate with stakeholders to understand integration requirements and translate them into technical specifications.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience in integration technologies (e.g., APIs, middleware, ETL tools).
• Strong understanding of data formats (e.g., JSON, XML) and data exchange protocols (e.g., REST, SOAP).
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

How to Apply: Interested candidates should submit their resume and cover letter to with the subject line "Integration Specialist Application."