Position: Personal Lines Account Manager

Location: Kananaskis, Alberta

Type: Permanent, Full-Time (IN BRANCH, NOT REMOTE)

We are currently conducting a confidential search on behalf of one of Canada's leading brokerages for a Personal Lines Account Manager to join their team in Kananaskis, Alberta.

This organization is passionate about helping people, and that mission starts with how they treat their team. They believe in long-term success-for clients and for employees. With over 200 offices across Canada and a commitment to internal growth, they provide a supportive, flexible, and inspiring work environment where you're truly invested in.

Why You'll Love It Here:

• Flexible health and dental benefits tailored to your needs
• Personal spending account to invest in your well-being
• RRSP matching to support your financial goals
• Employee Share Purchase Program (TSX:IFC) with matching component
• 'Dress for your day' - wear what suits your schedule
• Competitive compensation package with performance bonus
• Exclusive employee discounts (Apple, Bell, Rogers & more)
• Generous paid time off: vacation, personal days, volunteer days, exam/study time, jury duty
• Work with a company regularly recognized as one of Canada's Top Employers (Kincentric 2023)
• Flexible work arrangements - just ask!

What You'll Do:

• Support Personal Lines Account Executives in managing client relationships
• Deliver prompt, professional service to clients-advising, explaining coverage, and addressing concerns
• Process all incoming personal insurance documentation
• Prepare and revise quotes, renewals, and updates to personal client files
• Handle applications, issue certificates, and follow up on client documentation
• Process endorsements, invoices, and assist with payment follow-ups
• Liaise with insurers-negotiate renewals, follow up with underwriters and adjusters
• Obtain and submit information requested by underwriters
• Respond to billing inquiries and client questions

What You Bring:

• High School diploma and/or Post-Secondary education
• 2-5 years' experience in an office or insurance environment
• Personal insurance experience is strongly preferred
• Level 2 General Insurance License (or working toward it)
• Experience with Epic or similar broker management systems is an asset
• Strong communication, organization, and multi-tasking skills
• Customer-focused with a positive attitude and team-oriented mindset
• Sales experience is an asset but not required

Apply Today

Please submit your resume directly to Whitney Green via email at referencing Job ID: 77810.

About Us

Executrade is one of Western Canada's most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

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