Are you calm under pressure and looking to make a real impact in emergency response? Join a team that works directly with law enforcement agencies across Canada, responding to real-time, life-and-death situations.

We are seeking a Bilingual Emergency Support Specialist who is fluent in English and French to support a 24/7/365 rotating shift schedule. This vital role demands strong professionalism, quick decision-making, and the ability to stay composed in high-stress environments.

What You'll Bring:

• Full bilingual proficiency in English and French (spoken and written)
• Availability to work rotating 12.5-hour shifts across all days of the week
• Strong reliability, punctuality, and analytical thinking

Nice to Have:

• Experience in technical support or high-volume call handling
• Working knowledge of Google Suite and Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to remain calm and effective in high-pressure, real-time scenarios

If you thrive in fast-paced, mission-critical roles and want your work to have immediate impact, we encourage you to apply.

Let me know if you'd like help drafting a screening question set or shortlisting criteria for this role.