Unox, market leader in high-end oven production and recognized as a Great Place to Work in US and Europe, is looking for an Order Management Specialist to join our Unox Canada Team. In this role, you will handle order processing, RMAs, and database management while ensuring the smooth flow of orders and shipments in line with company and customer needs.

Main Activities:

• Process and manage purchase orders, returns (RMA), and warranty orders, ensuring timely and accurate execution.
• Maintain customer databases and sales contracts, keeping records up-to-date and reporting discrepancies.
• Coordinate with internal teams, dealers, and transportation providers to ensure efficient order fulfillment and shipping.
• Handle all aspects of returns, including RMA generation, replacement orders, and coordination of shipping logistics.

Requirements:

• Bachelor's or Master's degree in Administration or Management, or equivalent experience.
• Exceptional organizational and communication skills.
• Ability to collaborate effectively within a team and manage multiple tasks simultaneously.
• Proactive, with a strong attention to detail and a results-oriented approach.

Why Unox?

Continuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects.

Work Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in US and Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues.

Professional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth.

Work-Life Balance: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees.

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.