Our Government of Canada Client is looking for a Senior Microsoft 365 Trainer for a long-term engagement. The successful candidate, must posses a Valid Government of Canada Reliability Clearance and will work remotely and play a key role in delivering targeted MS 365 and SharePoint training programs to military and civilian personnel.

Responsibilities:

• Develop and deliver training for MS 365 applications, including SharePoint Online, MS Teams, Outlook, MS Forms, and Defence 365 (D365).
• Train deployed Information Management Officers (IMOs) and users on SharePoint Online usage and best practices.
• Create and maintain training materials: how-to guides, videos, sandbox environments, and SharePoint training sites.
• Run regular live training sessions (biweekly/monthly) and support information management working groups.
• Provide guidance on the migration from SharePoint On-Prem to SharePoint Online.
• Design and deliver orientation programs for new DND personnel.
• Support deployment cycles by preparing IMOs for site setup and management.
• Collaborate on the development of Power Apps, digital workflows, and approval processes using D365.
• Assist in the creation of communication materials, best practices documentation, and digital knowledge repositories (Wikis, FAQs).
• Provide one-on-one and group support for end users across various time zones.

Required Experience & Skills:

• Strong experience in training and supporting end users in Microsoft 365 environments.
• Extensive knowledge of SharePoint Online, MS Teams, and the broader MS 365 suite.
• Experience creating engaging training content (videos, documentation, sandbox exercises).
• Ability to communicate complex information clearly to non-technical users.
• Prior experience training in a government or military environment considered a strong asset.
• Experience with D365 is an asset.
• Bilingualism (English/French) is a plus.

Nice to Have:

• Experience training users on Defence 365/DND Microsoft tenant.
• SharePoint site creation, configuration, and management.
• Experience with Power Apps and process automation.