ServiceNow Solution Architect, IRM/BCM

Full Time

Jersey City, NJ Or Toronto, Ontario

Responsibilities:

• Design ServiceNow IRM/BCM solutions for our clients while working closely with stakeholders to understand their business requirements.
• Consult and advise on IRM/BCM best practices.
• Define the architecture of ServiceNow IRM/BCM implementations and oversee their deployment.
• Develops architecture and solution designs to support stakeholder objectives including alignment with ServiceNow implementation best practices
• Assesses effort and complexity of ServiceNow Enhancements via Demands or Projects.
• Provide technical evaluation of ServiceNow Enhancements against ServiceNow platform
• Collaborate with business partners, architects, and other groups to identify complex technical and functional needs of systems
• Mentor ServiceNow developers on ServiceNow architecture and coding best practices
• Create and recommend changes in development standards including design and coding standards
• Look for opportunities to simplify code and existing or new architectures
• Provide technical guidance in platform development and platform-wide solutions

Requirements:

• Minimum 7 years' experience working in the ServiceNow platform
• Minimum 5 years' experience as a ServiceNow Solution Architect
• 4+ years of experience in working in IRM domain, out of which minimum 2 years in the role of BCM Architect
• Expertise in BCM processes: Business Impact Analysis, Business Continuity Planning, Exercise Management, Crisis Management.
• Minimum 2 years Solution experience in ITSM, ITOM, ITBM and Integrations
• Knowledge of JavaScript, HTML, AngularJS, HTML, AJAX, CSS, JSON
• Excellent knowledge of CSDM 4.0 and ServiceNow CMDB structure
• Strategic thinker with excellent interpersonal skills to work across functions and businesses
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously
• Certified Implementation Specialist - Risk and Compliance
• Micro-Certification - Business Continuity Management
• ITIL Foundations certification