The Transfer Specialist is responsible for facilitating the transfer of advisors' blocks of business, whether through a change of MGA or the sale of business between advisors (buy/sell arrangements). This role works closely with carriers, segregated fund providers, and other MGAs to ensure all requirements and criteria are met for successful block transfers. Internally, the Transfer Specialist collaborates across multiple departments to process transfers efficiently and accurately.

The Transfer Specialist also maintains detailed records of all transfer activity, investigates discrepancies, ensures the accuracy and timeliness of data being transferred, and may assist with updating advisor licenses and E&O coverage when needed.

What You Will Do

• Coordinate with carriers and external MGAs to facilitate advisor block transfers (inbound and outbound)
• Partner with the Onboarding Specialist to support new advisor transfers
• Submit required documentation to MGAs for block valuation
• Complete valuations for outbound transfers, validate valuations for inbound transfers, and request associated payments
• Support orphan reassignment projects as part of the transfer-out process
• Pull and review client listings from carrier portals to verify accuracy and completeness of transfers; investigate discrepancies
• Review Broker Management profiles for business left behind, reassign as needed
• Facilitate the transfer of business for deceased advisors
• Work with the Compensation team to identify advisor debt and notify carriers of any issues preventing completion of transfers
• Update Wealthserv to reflect business movements; notify the FundServ team of completed buy/sell activity to align Wealthserv Investment records
• Coordinate with segregated fund providers for FundServ business transfers
• Manage and update all transfer trackers and Apexa cases to document progress
• Monitor and track transfer timelines at both MGA and carrier levels; report regularly to Contracting Management for BDM updates
• Maintain data integrity in the Broker Management system for accurate records and ease of access
• Terminate advisor profiles in Apexa and BM following transfers out of the firm to maintain accurate headcount and reduce Apexa costs
• Maintain a thorough understanding of transfer-in/out processes, buy/sell procedures, compliance, privacy regulations, and consolidation practices
• Support hierarchy changes (e.g., personal to corporate transitions, broker incorporation/unincorporating, corporate acquisitions)
• Provide vacation and absence coverage within the Contracting department