ABOUT METRIX

Metrix provides strategy and design solutions that make change happen. We're a Toronto-based agency specializing in Learning & Development, Healthcare Marketing, and Career Development. We guide individuals and organizations towards a better future through innovative learning and marketing solutions.

Our services range from custom workplace learning solutions to strategic healthcare marketing consultations with impactful tools. We work closely with our clients to ensure each project meets their specific business objectives. Our industry experience includes pharmaceuticals, financial services, retail, government, and non-profits.

We are a People First company and an equal opportunity employer. We value diversity of identities, thoughts, opinions, and skills, and strive to create an inclusive workplace. If you don't meet every qualification, we still encourage you to apply, as you might be the right fit for this or other roles.

We seek diverse input and support from stakeholders and aim to work with organizations committed to equity and inclusion. We welcome applications from all backgrounds and are happy to accommodate any needs during the recruitment process.

Our team's wellbeing is a priority, with perks like a 4.5-day work week, benefits from day one, extra paid time-off, career development, and flexible work arrangements-whether from our offices nationwide, from home, or a combination.

Interviews will be conducted via phone or video.

Our Values

• People First
• Accountable Always
• Strength through Diversity
• Time Matters
• A Step Ahead

ROLE DETAILS

• Work Location: Toronto, ON - Remote-First, occasional travel to Toronto may be required
• Compensation: $181,000-$200,000
• Reports to: CEO
• Employment Type: Full-time

YOUR ROLE

We're seeking a technically skilled, execution-oriented, and forward-thinking individual to serve as our CTO. This leader will guide our technology ecosystem, focusing on automation, platform migrations, and strategic alignment with business goals, especially leveraging AI. This role offers significant ownership and visibility, ideal for someone early in their leadership journey but ready to take on substantial responsibilities.

This is a unique opportunity to shape our technology strategy and gain valuable leadership experience.

WHAT YOU'LL BE DOING Technology Strategy & Leadership

• Lead as the primary technology authority across the organization
• Develop and execute the technology roadmap aligned with strategic goals
• Advise executive leadership on technology investments, emphasizing AI integration
• Recommend scalable technology solutions for client projects
• Assess technical feasibility and innovation potential for client proposals

Automation & Augmentation

• Oversee automation initiatives, including AI tools to optimize operations
• Identify and prioritize automation opportunities
• Implement AI solutions like RAG, agents, and augmentation tactics to reduce low-value work
• Promote automation within internal and client projects

Project Management & System Migration

• Manage migration from Google Workspace to Microsoft 365
• Lead the transition from current PSA tools to new platforms, ensuring minimal disruption
• Coordinate with teams and vendors to deliver projects on time, within budget, and with quality

Infrastructure & Operations

• Oversee IT infrastructure for reliability, security, and scalability
• Manage technology-enabled service models
• Implement best practices for data management, access, and cybersecurity
• Troubleshoot IT issues hands-on when needed
• Guide resource planning and capacity management
• Audit tools and systems for gaps and AI leverage opportunities
• Set and monitor technology efficiency metrics

Stakeholder & Vendor Management

• Collaborate with executive leadership on strategic technology planning
• Manage relationships with external vendors and internal teams
• Optimize software licensing and organizational processes

YOUR QUALIFICATIONS

• 7-10 years in IT, systems administration, or tech project management
• 3-5 years in a CTO or similar leadership role
• Hands-on experience with technical systems and applications
• Familiarity with Microsoft 365, CoPilot Studio is a plus
• Experience with PSA platforms (e.g., ClickUp, )
• Knowledge of Artificial Intelligence
• Experience leading system migrations or similar projects
• Ability to analyze current systems and recommend solutions
• PMP or similar certification is a plus
• Understanding of IT operations, cybersecurity, and infrastructure planning
• Strong communication and stakeholder management skills