Job Title: Windows Desktop Engineer (End Point Platform Management)

Work Location: Montreal, Quebec, Canada (Day 1 onboarding onsite / in-office presence required 3x/week)

Required Skills

• Deep technical understanding of Windows operating systems up to and including Windows 10/11/Server 2019
• Experience with Windows 10/11 Intune Modern Management.
• Expertise with SCCM OSD orchestration and software delivery concepts.
• Advanced scripting skills with PowerShell.
• Extensive experience with Enterprise workloads migration to the cloud such as network drives content to Microsoft OneDrive for Business.
• Knowledge of common Windows Infrastructure technologies including Active Directory, Group Policy, DNS/NRPT, PKI/CA, RADIUS, NPS, etc.
• Strong troubleshooting mindset (i.e. parsing event logs, SysInternals tools, analysing memory dumps etc).
• Experience automating workflows and providing self service capability.
• Client / Server hardware knowledge and management in an enterprise environment.
• Experience designing technical solutions to meet complex business requirements.
• Ability to author technical and operational management documentation including design and support documents, operational runbooks, internal knowledge base articles, etc

Desired Skills

• Experience of Windows Modern Management (Intune, Autopilot, Windows365, etc)
• Desktop/Laptop Hardware Knowledge and Management in an enterprise environment (i.e. driver, firmware, bios management).
• Understanding of Agile principles and how to apply them.
• Infrastructure systems including experience with Jira, ServiceNow.