About Facility Association

Facility Association is a leading organization in the insurance industry that stands out by fostering an open, trusting environment where work-life balance, motivation, and career growth are key for us. Our unique business model provides the opportunity to collaborate with multiple insurance companies across various provinces, giving you a diverse and enriching professional experience. We foster an environment that values trust, openness, and motivation, ensuring that every team member feels supported and inspired.

OBJECTIVE:

Facility Association is seeking an experienced and strategic Director, Data Governance and Privacy to join our Data & Analytics team. This leadership role is essential to developing and maintaining a governance and privacy framework that supports our dual role as both a data controller and data processor. As Director, you will safeguard the integrity, accuracy, and security of our data assets while ensuring compliance with legislation, regulations, and industry best practices.

You will provide strategic oversight and expert guidance on data governance, privacy, and stakeholder engagement, while supporting data-driven initiatives across the organization. This is a full-time, permanent position that requires a minimum of 2 days per month in-office.

Key Responsibilities:

Governance Strategy and Execution

• Lead the development and implementation of a comprehensive data governance strategy aligned with FA's strategic goals and member-focused mandate.
• Establish and enforce policies, procedures, and standards for data stewardship, integrity, quality, and security.
• Provide expert guidance to internal leadership and external stakeholders on governance, risk management, and compliance matters.
• Define roles and responsibilities for data owners and stewards across the organization.
• Create roadmaps to roll out governance initiatives and support operational effectiveness.

Compliance and Risk Management

• Ensure alignment with all applicable privacy and data governance legislation (e.g., PIPEDA, provincial privacy laws, GDPR).
• Lead efforts to assess and monitor compliance, conduct audits, and implement best practices.
• Develop and report on governance metrics and KPIs.
• Embed ethical data use principles into enterprise data initiatives, including AI models.

Privacy Program Management

• Support FA's Privacy Officer in maintaining a robust privacy program.
• Conduct Privacy Impact Assessments (PIAs), Threat Risk Assessments (TRAs), and privacy breach investigations.
• Update privacy policies and deliver training and awareness programs for staff.
• Respond to privacy inquiries and oversee vendor compliance with privacy standards.

Collaboration and Leadership

• Act as a subject matter expert and trusted advisor across departments and with external stakeholders.
• Collaborate with IT, Compliance, and Legal to embed governance requirements into systems and business practices.
• Support contract negotiations and vendor oversight related to data handling.
• Prepare and present reports to senior leadership and relevant committees.

Qualifications:

• Education: Legal background (LLB or equivalent) is essential; education in privacy, data governance, or related fields is an asset.
• Experience: 7-10 years in governance, privacy, or compliance roles, ideally within insurance or financial services.
• Professional Designations: CIPP, CDMP, CRM, or Master's degree is an asset.
• Knowledge:
• Strong understanding of privacy laws and data governance frameworks (PIPEDA, provincial legislation, GDPR).
• Familiarity with data governance technologies and information management best practices.

Facility Association is committed to providing accommodation for people with disabilities. Applicants need to make their needs known in advance.

FA is proud to be an equal-opportunity employer. Alongside a commitment to excellence, FA is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion, and ethnicity, among others.

Please be advised that only those applicants who are selected for interviews will be contacted.