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Support Engineer

Intelliswift - An LTTS Company
Toronto, ON
Posté aujourd'hui
Détails de l'emploi :
Temps plein
Niveau d`entrée

Must Have skills:

10+ years experience

Linux OS

Video

Networking fundamentals

Cloud Technology

Troubleshooting & Operation Support

Job Description & Skill Requirement:

At least 5 years of experience with Linux OS (Command line) - Mandatory

Networking - Solid understanding of network fundamentals (TCP/IP, Ethernet, L2/L3 routing, switches, Wireshark/ tcpdump) and any network diagnostics skills (hands on)

Very familiar with video over IP networks: switching and routing protocols, Multicast/unicast, VLANs.

Understanding of HTTP traffic and protocols for video delivery and troubleshooting HTTP communications.

Understanding Design and develop SDKs for platforms such as Android, iOS, JavaScript, or C++.

Collaborate with cross-functional teams to define SDK requirements and architecture.

Knowledge of IPTV/OTT middleware, and client operation is an advantage

Knowledge of Cloud environments & Deployments, Operation and Administration (GCP or/and Azure or/and AWS, etc )

Good knowledge of common cloud software components including but not limited to:

Kubernetes

Containerization

Virtualization

Prometheuso

Rabbit

Mongo db

Elasticsearch

Postman

Ability to scripts e.g. Helm charts, Python, Bash, PowerShell, etc.

Understand JSON and YAML and use as required

Knowledge in Grafana, Kibana and Prometheus

Deploying and upgrading customer systems based on existing procedures

Scripting experience capabilities (Shell, Python, Perl, etc ) is an advantage

Proven ability to troubleshoot and identify the root cause of issues.

Experience in a high profile 24/7 production environment.

Ability to drive Customer calls, daily scrum meetings etc ,

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